Urban SDK · 3 days ago
Account Executive
Jacksonville, FL
Full-time
Onsite
Mid Level
3+ years expUrban SDK is shaping the Future of Smart Cities through geospatial AI technology. As an Account Executive, you will drive sales by managing the full-cycle sales process and ensuring client success with urban analytics and data management solutions.
AnalyticsArtificial Intelligence (AI)Civil EngineeringFirst AidGovernmentPublic SafetyPublic TransportationSaaSSmart CitiesSoftware
Responsibilities
Own and manage a full-cycle sales pipeline, from initial discovery through close with a focus on consistent quota attainment
Consistently progress opportunities through complex, multi-stakeholder sales cycles
Maintain accurate forecasting, pipeline hygiene, and CRM discipline
Proactively identify and engage with prospective clients, focusing on city governments, transportation agencies, and urban planners
Conduct product demonstrations, presentations, and workshops that illustrate the value of Urban SDK’s data management solutions
Position Urban SDK as a long-term strategic partner to optimize client workflows and efficiency
Develop and execute strategic sales plans to meet revenue targets, managing the full sales cycle from lead generation to contract negotiation and closing
Stay engaged with clients throughout the onboarding and implementation process to ensure seamless integration and user adoption
Collaborate with the implementation team to facilitate smooth onboarding and setup for clients, ensuring they fully understand and utilize our platform
Lead initial software setup and customization, working directly with clients to configure solutions based on their specific requirements
Conduct training sessions and workshops to ensure users are fully equipped to maximize the value of Urban SDK’s software
Serve as a key resource during the implementation phase, troubleshooting issues and providing hands-on support
Build and nurture strong relationships with key decision-makers and stakeholders within target organizations, acting as a trusted advisor
Work closely with the customer success team to monitor ongoing client satisfaction and identify upsell/cross-sell opportunities
Maintain regular communication with clients, ensuring their long-term engagement with Urban SDK solutions
Collaborate with the customer success and support teams to resolve any issues or concerns, ensuring a positive customer experience
Keep up-to-date on industry trends, market shifts, and the competitive landscape related to urban analytics, data management, and smart city technologies
Conduct market research and analysis to identify new business opportunities and potential target markets
Provide feedback to the product and development teams on customer needs, feature requests, and market trends, influencing the product roadmap
Partner closely with the marketing team to develop sales materials, campaigns, and strategies that drive lead generation
Work with the implementation, product, and customer success teams to ensure that clients have a smooth experience throughout the sales and onboarding journey
Participate in regular team meetings, sales training, and professional development activities to continuously enhance product knowledge and sales capabilities
Qualification
Required
Bachelor's degree in Business, Sales, Marketing, Information Technology, or a related field
3+ years of experience in B2B SaaS sales, preferably within the GovTech, smart cities, or transportation sectors
Experience with SaaS implementation, onboarding, and user training, particularly with government agencies
Strong interpersonal and communication skills, with the ability to influence decision-makers and engage with stakeholders at all levels
A demonstrated ability to understand complex customer requirements and translate them into customized solutions
Self-motivated and target-driven with a proven ability to manage multiple accounts and projects simultaneously
Proficiency in CRM software and sales tools
Preferred
Knowledge of urban analytics, smart city technologies, transportation, and data management is highly desirable
Experience in creating and delivering user training materials and onboarding sessions is a plus
Benefits
Medical, Vision, Dental
401(k)
21 Days Vacation
Office Lunch provided Daily
Company
Urban SDK
Urban SDK is a geospatial AI platform for public safety, transportation, infrastructure and administration.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$5.55MKey Investors
GOVO Venture PartnersTechstars
2024-09-19Series Unknown· $0.98M
2023-07-05Seed
2021-11-30Seed· $2.85M
Leadership Team
Justin Dennis
Co-Founder, COO
Recent News
Seattle TechFlash
2025-07-04
2025-02-15
2024-04-10
Company data provided by crunchbase