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Pacifica Hotels · 1 day ago

Director of Sales

Redondo Beach, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$118K/yr - $125K/yr

2+ years exp

Pacifica Hotels is seeking a Director of Sales for the Redondo Beach Hotel, a part of the Tapestry Collection by Hilton. The role focuses on overseeing revenue generation across various sales segments while developing new accounts and maintaining existing ones to achieve revenue goals and maximize profits.

HospitalityHotelVacation Rental

Responsibilities

Developing new accounts, maintain existing accounts and implement sales strategy to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction

Direct the day to day activities of the Sales Team, assist with the planning, organizing for each revenue segment including food and beverage; assign work for each manager, develop and communicate strategies and goals

Create, train and motivate those responsible for developing new accounts, existing accounts for all segments including food and beverage

Ensure group and catering operational procedures are in place and being followed by all team members within the hotel

Manage all human resource-related actions in accordance with the Company rules and policies

Achieving or exceeding individual and team sales goals and hotel budget

Analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and rate

Seeking new customers through strategic outbound sales efforts for all segments

Solicitation of new and existing business to meet/exceed revenue goals. Including cold calls, direct sales calls, sales blitzes, and hotel tours

Monitoring sales team activities/performance to ensure revenue goals meet or exceed established plan and accurately reporting to management

Collaborate with corporate Revenue Management resources to help make informed decisions and maximize revenue

Developing and maintaining positive relationships with peers and competitors

Providing support and coaching for team members to drive high levels of performance, job satisfaction and ensure they reach their booking goals and revenue budget

Training and empowering sales team members to exercise good judgement and make profitable business decisions

Develop/maintain knowledge of market trends, competition to ensure group and catering offerings are in-line with the market

Displaying leadership in guest hospitality, exemplifying customer service and create a positive example for guest relations

Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondents, etc.)

Completing ongoing sales objectives and action plans as directed by Corporate Director of Sales

Completing all weekly, monthly and quarterly reporting on accounts, individual, segment and tier production

Management retains the discretion to add or change the duties of the position at any time•

Qualification

Hotel sales experienceSales strategy developmentLeadership skillsPublic relations skillsPresentation skillsCommunication skillsOrganizational skillsCoaching skillsTeam member relationsGuest relationsBasic accounting proceduresComputer skillsDecision-making ability