Johnson Controls · 1 day ago
Fire Service Technician
Spartanburg, SC
Full-time
Onsite
Entry Level
$13/hr - $27.40/hr
1+ years expJohnson Controls is a company dedicated to creating purposeful solutions that propel the world forward. They are seeking a Fire Service Technician to diagnose problems and perform service and repairs on electronic fire alarm systems at customer sites while providing excellent customer service and ensuring customer satisfaction.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment
Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including Simplex
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
Obtain customer signature upon completed service call assignment
Participate in a scheduled On-call rotation. Help to train or mentor others on the service team
Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing
Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks
Candidate must possess excellent written/verbal communication and outstanding customer service skills
Position involves the programming of fire alarm, security, and access control system panels
Experience CCTV and IT and IP networks a plus
Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner
On call and after hours work required on occasion at customer need
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
Qualification
Required
1 plus years of experience with fire alarm and low voltage
Must be able to interpret blueprints, diagrams and specifications
A good working knowledge of computers is necessary
Ability to follow verbal and written instructions
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Ability to work flexible hours including weekends to meet customer requirements
Overnight travel may be required
Maintain truck inventory to ensure timely response to customer needs
Ability to adhere to, implement, and follow safety guidelines and procedures at all times
Strong organizational skills, positive attitude, and an ability to learn quickly
Possess a valid driver's license and driving record that meets company requirements
Retain any licenses that are required by National, State and Local codes
Preferred
NICET II preferred
Benefits
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
2026-01-08
2026-01-07
2026-01-07
Company data provided by crunchbase