SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 1 day ago
Lead Technician Restoration Mold Water Fire
Davie, FL 33331
Full-time
Onsite
Senior Level
$21/hr - $26/hrSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is seeking a Lead Technician to join their team. The role involves coordinating and performing work activities on restoration projects while ensuring customer satisfaction and quality control. Responsibilities include supervising technicians, managing project progress, and enforcing safety guidelines.
Consumer Services
Responsibilities
Supervise and perform production work according to SERVPRO® processes and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians, coach and train them, and supervise their activities
Document a detailed and accurate job file in a digital file to support the services provided
Monitor assigned jobs from start to finish
Manage labor and consumable item usage on assigned projects
Communicate with production manager and office staff on project progress and issues
Manage data using industry software programs
Communicate, follow and enforce all OSHA guidelines for job safety
Be readily available for on-calls and emergencies
Qualification
Required
Experience in restoration work related to clean up from damage caused by water, fire, and mold is required
Experience leading and supervising a team in the restoration industry is required
Ability to travel locally or out of state when necessary
Ability and willingness to work nights and weekends as required
Ability to be On-Call as needed
Valid driver's license
Able to comply with franchise guidelines
Effective written and oral communication
Basic English is mandatory
Ability to regularly lift 50 pounds unassisted and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects
Preferred
IICRC certifications highly preferred
Preferable bilingual (English/Spanish)
Benefits
Company car
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Paid Holidays
Paid Time Off
Uniforms provided
Training provided
Company vehicles
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase