Sutter Health · 21 hours ago
Patient Service Representative II, Orthopedics
Turlock
Full-time
Onsite
Entry Level
$24.58/hr - $30.72/hr
1+ years expSutter Health is a healthcare organization looking for a Patient Service Representative II for their Orthopedics department. The role involves being the first point of contact for patients, managing check-ins, scheduling appointments, and ensuring accurate information is recorded in the Electronic Health record (EHR).
Health CareHospitalNon Profit
Responsibilities
Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR)
Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services
Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication
Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care
May also be responsible for performing specific tasks and/or orient other staff to the department
Qualification
Required
HS Diploma or equivalent education/experience
1 year of recent relevant experience
Basic knowledge of insurance policies and procedures, as well as patient billing
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
Ensure the privacy of each patient's Protected Health Information (PHI)
Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives
Benefits
Comprehensive benefits package
Company
Sutter Health
Sutter Health is a non-profit organization operating a network of hospitals and physicians in Northern California.
10001+ employees
H1B Sponsorship
Sutter Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (16)
2023 (14)
2022 (21)
2021 (24)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
$27.17MKey Investors
Department of Health Care Services
2025-05-19Grant· $23M
2016-11-22Grant· $1.2M
2013-10-09Grant· $2M
Leadership Team
Megan Gillespie
Chief Executive Officer
Warner L. Thomas
Chief Executive Officer
Recent News
2025-11-19
2025-11-19
Company data provided by crunchbase