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Texas Health and Human Services · 1 month ago

Contract Specialist IV

Austin, TX

Contract

Hybrid

Entry, Mid Level

$4,801.16/mo - $5,500/mo

2+ years exp

Texas Health and Human Services is committed to creating a positive impact in the lives of fellow Texans. The Contract Specialist IV provides advanced consultative and technical assistance to program staff and contracted providers, overseeing compliance with contractual and program requirements for IHSS providers.

Health Care

No H1B

Responsibilities

Facilitate, coordinate, and conduct on-site contract and program monitoring reviews of the IHSS provider agency’s performance to determine compliance with rules, laws, regulations, policies, and procedures, which includes record reviews and interviews with staff, individuals, and families. Review supporting evidence to identify programmatic and contractual systemic trends of non-compliance. Review and monitor the provider’s data and documentation about individual services, service delivery systems and the provision of the contracted functions. Review and analyze the provider’s historical report of monitoring findings to track and trend incidents of non-compliance and determine eligibility for recommendation of contractual remedies. (35%)

Prepare for contractual and programmatic monitoring reviews. Ensure that the IHSS samples are drawn and shared with providers prior to the reviews. Review critical incident reports and complaints. Review corrective action plan (CAP) results from the previous monitoring review to determine the review period and identify and address consecutive findings. Develop and complete travel arrangements. Prepare and send announcement letters to the provider contact representatives. (20%)

Conduct and complete complaint investigations regarding allegations of contractual and programmatic non-compliance in accordance with agency and unit policies, procedures, and guidelines. (15%)

Coordinate, facilitate, and provide assistance to the contracted providers for requested corrective action plans as a result of identified elements of non-compliance discovered during monitoring reviews conducted via on-site, desk review, or hybrid methodology. (10%)

Produce well-written reports (e.g., debriefings, develop comprehensive reports of findings related to review activities, share corrective action plan feedback and responses with the provider, and respond to any requests for appeal of findings). (10%)

Maintain current knowledge of all rules and policies as it relates to PASRR program requirements to provide consultative services and technical assistance on a complex level to LIDDA and provider staff, other stakeholders, and HHSC staff. (5%)

Participate in unit and cross-agency workgroups related to contractor performance, functions and planning. Represent the department at meetings and conferences. Work effectively with staff from LIDDAs, IHSS providers, and other external stakeholders. Work collaboratively with other agency sections, departments, and divisions to resolve problems, create improved operating methods or procedures and to respond to agency needs. (5%)

Qualification

Contract ManagementCompliance MonitoringData AnalysisCertified Texas Contract ManagerProgram EvaluationMicrosoft Office SuiteReport WritingResearch SkillsPrioritizationCollaboration