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SERB Pharmaceuticals · 1 month ago

Associate Director, Business Insights & Analytics

Boston, MA

Full-time

Hybrid

Lead/Staff, Director/Executive

4+ years exp

SERB Pharmaceuticals is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies. The Associate Director, Business Insights & Analytics will play a pivotal role in driving business performance through data-driven insights and strategic operational support, collaborating closely with cross-functional teams to enhance commercial effectiveness.

Emergency MedicineHealth CareManufacturingMedicalPharmaceutical

Responsibilities

This is a hands-on role requiring direct involvement in data analysis, reporting, and the development of actionable insights to support commercial brand strategy and execution

Build and maintain performance dashboards and reports by integrating internal KPIs and third-party datasets to monitor business metrics, track progress against sales goals, and evaluate operational performance

Analyze market trends, physician and account-level data, and promotional effectiveness to support segmentation, targeting, and brand strategy

Partner with Sales and business Leadership to establish territory alignments and customer targeting, applying analytical insights to enhance sales coverage and operational efficiency

Support field teams by responding to data and reporting needs, resolving inquiries, and delivering insights to enable daily execution

Collaborate with cross functional teams on the development of revenue forecasts models for respective brands

Generate business review reports using a combination of third-party market data (e.g., prescriber, chargebacks, 867, 852 data) and internal performance metrics to guide executive decision-making

Support primary/secondary market research activities, ensuring outputs are analyzed and translated into actionable findings

Support ad hoc analyses and strategic projects by extracting insights from diverse datasets, supporting both tactical execution and Brand planning

Conduct promotional response analysis and develop segment-specific engagement strategies to improve brand adoption

Qualification

Commercial analyticsData analysisExcelPower BIMarket researchCRM PlatformsProject managementInterpersonal skills

Required

Bachelor's degree in quantitative discipline such as Statistics, Mathematics, Economics, Business Analytics, or a related field

4+ years of experience in commercial analytics, preferably within the pharmaceutical or life sciences industry

Strong proficiency in Excel

Exceptional analytical capabilities, including the ability to manipulate large data sets and apply advanced analytical methodologies

Proven ability to translate complex data into strategic insights and clearly communicate findings to a range of stakeholders

Excellent project management and organizational skills; capable of handling multiple projects under tight deadlines

Strong interpersonal skills and a collaborative approach to working with cross-functional teams and external vendors

Continuously build expertise in commercial analytics, forecasting, and market research by staying current with tools, data sources, and best practices

Preferred

Experience with Power BI or similar visualization tools is a plus

Familiarity with pharmaceutical data sources including prescriber data, payer plans, chargebacks, and specialty distribution metrics is preferred

Knowledge of CRM Platforms such as Veeva Salesforce.com, preferably Veeva is preferred

Benefits

Hybrid Working

Vacation, Personal and Sick time

15 Paid Company Holidays

Medical, Dental, Vision and other Voluntary benefits

Paid Parental Leave

Tuition Assistance

Discretionary Bonus Plan

Competitive 401(k), $1 for $1 up to 6% of pay. The safe harbour match is vested immediately. In addition, SERB also offers a discretionary match of up to 4% of pay which vests 20% a year for 5 years.