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Berkley One (a Berkley Company) · 1 day ago

Assistant Vice President, Agency Experience Manager

Florida, United States

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Berkley One is a modern insurance provider focused on delivering personalized risk and claims management. The Assistant Vice President, Agency Experience Manager will drive relationships and growth with agency partners, execute agency management strategies, and contribute to business development efforts.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Execute agency management strategies, including distribution management activities, in order to meet or exceed growth and profit targets by state and by agent/broker

In assigned geography, identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One. As well as manage out non-performing agents

Lead agency business planning, including new business, retention, hit ratio, profit, efficiency and other targets

Execute activities and projects relative to business development, lead generation, networking and events, campaign management and brand building

Collect and share market information with the larger organization, as the owner of assigned geography

Travel throughout the assigned territory is required and averages 60% of each week

Provide quote coaching and other new business assistance to agency partners

Track agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities, revenue generation and the establishment of the Berkley One brand

Build successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer service

Contribute to build of distribution capabilities in support of Berkley One’s business strategies and goals

Performs other duties as assigned

Qualification

Agency management experienceMarketing strategyBusiness developmentHigh net worth insuranceProcess optimizationCuriosityExceptional communicationCollaborationOrganizational skills

Required

Bachelors degree or equivalent experience

Minimum five years of successful agency management experience (high net worth insurance experience preferred, but not required) or equivalent

Incredible empathy and understanding of the needs of customers, both insureds and their agents alike. An excellent, pro-active advocate for Berkley One customers and passionate about their brand experience

Exceptional oral and written communication skills, a communication style that is flexible to the situation, able to communicate clearly and with a purpose

A love of process and optimization and excited about the opportunity to experiment with building the Berkley One brand and telling the Berkley One story across multiple channels

Preferred

Experience contributing on a high performing marketing/distribution/sales team in a high growth, fast paced environment. You are an outstanding collaborator

Calm under pressure. Excellent organizational skills, integrity, and great follow-through on tasks. Comfortable challenging norms while working collaboratively with colleagues at all levels of the organization

A strong sense of accountability, fun and adventure

Natural curiosity, a love learning how things work and always looking for innovative improvements