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Petco · 3 days ago

Animal Care Supervisor

Corpus Christi, TX

Full-time

Onsite

Mid, Senior Level

1+ years exp

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. The Animal Care Supervisor is responsible for promoting and ensuring effective operations of the Companion Animal Department, driving sales, coaching and mentoring staff, and maintaining high operational standards while ensuring the health and well-being of live animals.

Animal FeedNutritionPet

H1B Sponsor Likely

Responsibilities

Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans

Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards

Adheres to Veterinary Protocol for all sick animals

Process register transactions in a way that creates a great experience for each guest

Be proficient within our selling model and support guest interactions as needed

Responsible the implementation and execution of Companion Animal Operations and Aquatics (where applicable) through training and coaching partners to include: Animal Care, Aquatics and Companion Animal Maintenance, Ordering, all Regulatory Compliance, CAPI, HAHC, CAPC and Vet Care/Relationships

Efficiently orders live animals to maximize sales, margin and inventory. Analyzes department inventory management data and recommends areas for improvement

Ensures operational standards are maintained in the department

Ensures all animal related maintenance tasks are being completed as outlined on the Maintenance Task List

Achieves high presentation standards at all times in the aquatics and companion animal areas

Partner with the Operations Leader – Merchandising to ensure proper in-stock merchandise levels. Goals are achieved by reporting max changes or requested overrides are achieving I.M. grade

Ensures the proper handling and documentation for all Adoption Animals

Performs activities to maintain a knowledge and understanding of PCC Sales and Margin reports and data

Leads, provides feedback, and coaches all PCC partners in providing quality service to satisfy the needs of Petco guests and in performing their assigned tasks

In partnership with the PCC Leaders, ensures proper partner scheduling is maintained to ensure in-stock goals and proper guest service levels are met during peak hours

Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning

Provides quick and courteous service to all guests by determining their needs, sharing product knowledge, and suggesting the appropriate merchandise to satisfy their needs, utilizing our selling strategy throughout the PCC

Supports the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Endless Aisle, and overall Guest Experience

Accountable as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions

Train, coach, and develop Pet Care Center operations partners in close partnership with the sales team

Promote a positive leadership culture of teamwork, inclusion, and collaboration

Operations Leaders are expected to display and champion the Petco Leadership Expectations

MODEL INSPIRING LEADERSHIP . Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth

PROMOTE SAFETY . Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center . Bottom line, the safety of partners, guests and pets is our #1 priority

FOSTER A COLLABORATIVE CULTURE . Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork

PRIORITIZE TALENT DEVELOPMENT . Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities

ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment

Qualification

Animal CareManagement ExperienceBusiness AcumenComputer SkillsCommunication SkillsOrganizational SkillsCoachingGuest ServiceTeamworkProblem-Solving

Required

A high school diploma or its equivalent required; some college level business/management courses preferred

1 or more years of management experience or the equivalent is required, with 2 or more years preferred

Must be licensed to operate a motor vehicle

Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed

Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service

A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others

Benefits

Health and financial benefits

401K

Incentives

PTO

Company

Petco

Glassdoor3.0

Where the Pets Go. Celebrating 60 years of helping pets live their best life!

Founded in 1965

San Diego, California, USA

10001+ employees

https://www.petco.com/unleashed

H1B Sponsorship

Petco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (32)

2024 (19)

2023 (31)

2022 (27)

2021 (20)

2020 (21)