Manchester Building Society · 1 day ago
Customer Adviser
Monument Branch
Full-time
Onsite
New Grad, Entry Level
£24K/yr - £27K/yrNewcastle Building Society is a member-owned mutual that focuses on providing financial advice to local communities. The Customer Adviser role involves engaging with customers to understand their financial needs and providing excellent service in a face-to-face environment.
FinanceFinancial ServicesLending
Responsibilities
Engaging with customers on a daily basis, taking the time to listen and really understand their financial needs and goals
Opening and setting up the tills ready for the working day ahead
Making customer appointments
Processing customer transactions at the counter
Assisting in the opening of savings accounts
Cashing up and closing at the end of the day
Qualification
Required
Outstanding people skills
Strong listening skills
Ability to empathise
Natural team player
Desire to learn and develop new skills
Benefits
Corporate bonus scheme (on target 5%, up to a maximum 10%)
Pension scheme (up to 9% employer contribution)
Annual performance related pay reviews
Colleague mortgage scheme
Electric car salary sacrifice scheme
Life assurance (4x salary) and income protection
Access to our financial advisers
Access to a range of high street and online discounts
A 35-hour weekly contract
25 days’ annual leave + bank holidays (rises to 30 with length of service)
The option to buy and sell up to 5 days’ holiday
Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood
Access to a health cash plan through a Medicash scheme
Access to an employee assistance programme
Free onsite gym at our Cobalt head office and access to discounted gyms
Two paid volunteering days’ each year
Cycle to work scheme
Company
Manchester Building Society
Manchester Building Society is a UK based company that engages in mortgage finance services.
Founded in 1922
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase