MTM Health · 2 weeks ago
B2B Sales Manager (Home Remodeling)
Providence, RI
Full-time
Onsite
Mid, Senior Level
$90K/yr - $130K/yrMTM LLC is seeking a B2B Sales Manager to lead a team of professional sales consultants in the home remodeling trade industry. The role focuses on achieving sales goals, developing team skills in relational selling, and growing market share through proactive customer relationship management.
CommunitiesHealth CareHospitalMedical
Responsibilities
Achieving team sales and customer satisfaction goals and objectives
Growing market share through sales consultant networking, lead and referral generation
Achieving team profitability goals through building value and strategic discounting with error-rate control
Assisting sales consultants with acquiring new customers and securing initial sales opportunities
Developing sales consultants’ ability to engage customers in consultative sales interactions, overcoming objections and reinforcing their techniques to closing the sale during all customer interactions
Recruiting, selecting, onboarding, and retaining high performing sales consultants with HR and GM support
Partnering with sales consultants to represent at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows
Developing sales consultants to maintain exceptional level of expertise of products/services relating to customers and their ability to advise customers on manufacturer installation guidelines and field measure openings to ensure accuracy of product applications
Ensuring sales consultants’ quotes and orders accurately follow the Trade Selling Process
Driving customer retention and satisfaction by encouraging sales consultants to act as their customers’ central point of contact and follow up with existing and potential clients as needed; i.e. send hand written thank-you cards to customers as a proactive measure of customer engagement
Encouraging independent decision making while striving for first-time resolution on all client problems/issues. Responding to escalated client concerns with sales consultant’s involvement
Evaluating performance and providing appropriate coaching and training as necessary
Leveraging customer database tools to develop sales consultants’ ability to manage all customer interactions
Fostering a cooperative team environment conducive to the sharing of best practices pertaining to sales challenges and competitive market information
Collaborating with Service/Operations teams to ensure successful after sales service requirements and installations
Interacting with Accounts Receivable department to address any potential billing/payment issues of customers
Assisting Sales GM with developing marketing tactics and events
Assisting in the development of annual budgets and monthly forecasts
Developing presentations to communicate progress to a variety of audiences
Working variable, non-traditional hours making themselves available for sales consultants and customers during evenings and weekends
Qualification
Required
Experience in leading a team of sales consultants
Proven track record of achieving sales and customer satisfaction goals
Ability to grow market share through networking and lead generation
Experience in building value and strategic discounting with error-rate control
Skills in consultative sales interactions and overcoming objections
Experience in recruiting, selecting, onboarding, and retaining sales consultants
Ability to represent the company at events and meetings
Expertise in products/services related to customer needs
Ability to ensure accuracy in quotes and orders
Experience in driving customer retention and satisfaction
Ability to evaluate performance and provide coaching and training
Experience in leveraging customer database tools
Ability to foster a cooperative team environment
Experience in collaborating with service/operations teams
Ability to interact with Accounts Receivable regarding billing/payment issues
Experience in developing marketing tactics and events
Ability to assist in developing annual budgets and monthly forecasts
Experience in developing presentations for various audiences
Willingness to work variable, non-traditional hours
Preferred
Experience in the home remodeling or trade industry
Strong problem-solving skills
Ability to motivate and persuade others
Ability to read, interpret, and take-off blueprints
Proficiency with Microsoft Office and smart devices
Company
MTM Health
MTM Health is a medical and transportation management company whose mission is to partner with our clients in developing innovative solutions for accessing healthcare, increasing independence, and connecting community resources in the most cost-effective manner.
Founded in 1995
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.5MKey Investors
Advantage Capital
2022-08-01Debt Financing
2016-06-22Debt Financing· $2.5M
2015-11-17Debt Financing
Leadership Team
Rick Holbrook
Chief Technology Officer
Recent News
2025-02-06
Company data provided by crunchbase