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HUB International · 1 month ago

Regional Select Business Unit – Commercial Lines Account Manager

United States

Full-time

Remote

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

HUB International is a leading insurance services company, and they are seeking a Commercial Lines Account Manager to provide professional account management and brokerage services to assigned clients. The role involves developing account strategies, maintaining client relationships, and supporting business growth through service excellence and mentorship of junior team members.

Financial ServicesInsuranceInsurTechRisk Management

Responsibilities

Leads all aspects of client service, new business, marketing, and renewal of book of business

Acquires understanding of clients’ business and insurance objectives and critically analyzes and compares insurance plans and HUB services to determine suitability for additional opportunities; assess client risk to ensure not coverage gaps exist

Lead resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience-based judgment to resolve except when an established claim servicing protocol exists

Assists in the training of assistant account managers on marketing, quoting, coverage questions, premium financing, and audits

Key driver for executing critical path work with account managers and work closely with the leadership team : Identifies opportunities for cross-sell and up-sell of other HUB products and services where appropriate

Negotiate terms, conditions, and pricing directly with insurance carriers & wholesalers

Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance coverages, policy interpretation and appropriate/available risk management/control solutions and be a SME to account managers and assistants

Develop strong and productive professional relationships with cognizant insurance carrier marketing, underwriting, and wholesaler staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients

Directly oversee and coordinate the delivery of all HUB services for any assigned clients throughout the policy cycle, preparation of coverage outlines, and marketing of emergent and renewal coverage requests

Supports, mentors, and develops more junior account service team members