NEOGOV · 6 days ago
Administrative Support Associate
Xenia, OH
Full-time
Onsite
Entry Level
$34K/yr - $34K/yr
1+ years expNEOGOV is a company that provides administrative support services, and they are seeking an Administrative Support Associate. The role involves performing a variety of clerical and administrative tasks to assist agency staff and maintain office operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Duties include answering multi-line telephones; directing calls and taking messages; greeting and directing visitors; maintaining logs; ordering, receiving, unpacking, and stocking office supplies; making and distributing copies; opening, sorting, date stamping, and distributing mail; collecting, preparing and delivering mail; receiving documents; indexing and assigning numbers to documents; maintaining case files; preparing documents for storage
Maintains a variety of logs, calendars, schedules, lists, and packets
Acts as a resource to agency staff and assists in locating and completing requested forms
Routinely provides support to casework staff such as preparing communications, updating case files, and entering notes and documentation into the Statewide Automated Child Welfare Information System (SACWIS)
Maintains copiers, fax machines, and printers, including replacing cartridges, stocking with paper, relieving paper jams and reporting/requesting maintenance to keep the equipment in working order
Responsible for staffing and overseeing the locked File Rooms, retrieving and filing permanent records in client files for agency staff, and the whereabouts of client files
Knowledgeable in all aspects of the file collection and management system
Types a variety of correspondence, memos, purchase orders, court documents, and other documents; performs data entry; creates and maintains spreadsheets and mailing lists; types and files a variety of correspondence, forms, and other documents; retrieves and re-files records
Inputs data into SACWIS
Takes court filings to Juvenile Court
Helps with special projects as needed
Runs errands such as picking up office supplies and making deliveries
Performs other duties as assigned
Works under general supervision & requires considerable knowledge of clerical and secretarial procedures; administrative support procedures; office processes, procedures and policies to perform routine and non-routine administrative support activities
Performs a variety of administrative support tasks (e.g., picks up, opens, stamps, sorts, receives & distributes & sends out mail; counts, alphabetizes, separates, collates, codes, sorts, logs, staples &/or stuffs mail, forms, correspondence &/or filed information; files correspondence, reports, records, cards, documents or other materials; retrieves files for requested information or materials; picks up & distributes materials; hand addresses mail; answers telephone & takes messages or refers calls; photocopies; greets visitors; receives & logs in material & maintains records; data entry); receive sand review forms and other documents for completeness; gathers data to complete forms; reconciles invoices; processes payments; researches information to respond to inquiries; prepares routine and non-routine correspondence (e.g. meeting minutes, notifications, reports)
Qualification
Required
High School Diploma or General Equivalency Diploma (G.E.D.)
one to three years previous clerical, business/office practices or related field experience
valid Ohio Driver's License and proof of current vehicle insurance
considerable knowledge of clerical and secretarial procedures
administrative support procedures
office processes, procedures and policies to perform routine and non-routine administrative support activities
Benefits
Health
Dental
Vision
Life insurance
Optional life insurance plans
Wellness program
Employee assistance program
Deferred compensation plans
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase