NEOGOV · 23 hours ago
Clerical Assistant 3 - Risk Management
Dauphin County, PA
Full-time
Hybrid
Entry Level
$41K/yr - $61K/yr
1+ years expNEOGOV is looking for a Clerical Assistant 3 in the Risk Management Office of the Department of Transportation. This role involves managing administrative and clerical responsibilities, providing customer service, and handling correspondence related to driver license and motor vehicle records.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Handle incoming calls from customers seeking assistance from the Risk Management Office (RMO), as well as from other Commonwealth agencies, law enforcement, and legislative offices
Deliver prompt and high-quality customer service
Research driver license and motor vehicle records
Meticulously track and log all communications directed to the RMO
Manage customer interactions according to established guidelines and timelines
Perform various administrative and clerical tasks for the RMO, such as ordering supplies, organizing meetings, retrieving orders from the ROC Dock, and facilitating the delivery of items to staff within the building
Receive, open, track, and log all incoming mail, ensuring it is delivered to RMO personnel
Assist in typing customer correspondence and mailing items as requested by RMO leadership
Qualification
Required
One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of moderately complex clerical experience; or
An equivalent combination of experience and training
You must be able to perform essential job functions
This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment
Benefits
Health coverage
Vision
Dental
Wellness programs
Paid vacation
Paid sick leave
Eight weeks of paid parental leave
Military leave
Paid time off for most major U.S. holidays
Flexible work schedules
Work-from-home opportunities
Internal mobility
Professional development
Workplace charitable giving
Employee-only discounts and rates on a variety of services and memberships
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase