Century Park Associates · 2 days ago
Executive Director
Century Park Associates is dedicated to creating an enriching lifestyle for residents and a rewarding work environment for associates. The Executive Director provides leadership and direction for community operations, ensuring quality care and resident-centered services while managing budgets and overseeing staff to meet operational goals.
CommunitiesElder CareHealth CareRetirement
Responsibilities
Ensures staff performs all duties with hospitality focus, meeting and exceeding resident requests and needs
Achieves operating margin and cash flow goals including budgeted revenue and expense goals
Serves as Sales Manager leading sales team to achieve marketing and occupancy goals
Interviews, hires, trains, evaluates, supervises, supports, counsels and develops management team
Ensures managers interview, hire, train, evaluate, supervise, support, counsel and develop staff appropriately
Actively participates in and encourages staff retention programs, including timely evaluations and GEM program
Must be able to plan, develop, organize, implement, evaluate, benchmark, and direct staff to ensure high quality resident care and services are delivered
Must ensure community is compliant with all Federal, State, local, requirements
Must serve as effective representative for Century Park in the surrounding community
Must ensure census goals are met
Must prepare and operate within annual budget
Must effectively supervise department directors
Must exhibit excellent customer service and a positive attitude
Must be able to assist in the evacuation of residents
Must demonstrate effective people skills with staff, residents, families, vendors, and community
Must be able to read and interpret financial records and reports
Must possess the ability to make independent decisions when circumstances warrant such action
Must be knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing the senior services industry
Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
Must perform proficiently in all competency areas including but not limited to: daily leadership responsibilities, supervisory responsibilities, financial responsibilities, regulatory compliance, resident rights, and safety and sanitation
Maintains confidentiality of all proprietary and/or confidential information
Must understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Century Park’s Code of Ethics and completes all required compliance training
Qualification
Required
Must be 21 years of age to oversee assisted living (administrator license requirement)
Must have Bachelor's degree from an accredited college or university or equivalent experience
Must be knowledgeable of federal and state industry regulations
Must be able to plan, develop, organize, implement, evaluate, benchmark, and direct staff to ensure high quality resident care and services are delivered
Must ensure community is compliant with all Federal, State, local, requirements
Must serve as effective representative for Century Park in the surrounding community
Must ensure census goals are met
Must prepare and operate within annual budget
Must effectively supervise department directors
Must exhibit excellent customer service and a positive attitude
Must be able to assist in the evacuation of residents
Must demonstrate effective people skills with staff, residents, families, vendors, and community
Must be able to read and interpret financial records and reports
Must possess the ability to make independent decisions when circumstances warrant such action
Must be knowledgeable of administration practices and procedures as well as the laws, regulations, and guidelines governing the senior services industry
Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the administration department
Must perform proficiently in all competency areas including but not limited to: daily leadership responsibilities, supervisory responsibilities, financial responsibilities, regulatory compliance, resident rights, and safety and sanitation
Maintains confidentiality of all proprietary and/or confidential information
Must understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Century Park's Code of Ethics and completes all required compliance training
Preferred
Three (3) or more years of successful operational experience in senior housing or hospitality preferred
Three (3) or more years of supervisory experience in senior services preferred