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Avantor · 21 hours ago

Onsite Coordinator I

Watertown, MA

Full-time

Onsite

Entry Level

$54K/yr - $96K/yr

2+ years exp

Avantor is a global company dedicated to advancing life-changing science. In this role, you will support the Advanced Laboratory Services team by overseeing inventory operations, processing inventory requests, and providing customer service support to ensure regulatory compliance and operational efficiency.

BiotechnologyElectronicsIndustrialLife ScienceManufacturingPharmaceutical

Responsibilities

Oversee inventory operations, including tracking slow-moving and obsolete items, conducting cycle counts, and supporting annual physical inventory audits

Process inventory requests and coordinate material movement with a focus on accuracy and regulatory compliance

Deliver daily customer service support, maintaining clear and proactive communication regarding inventory status and client needs

Execute purchasing functions such as managing backorders, expediting shipments, coordinating direct factory and third-party orders, and resolving invoice or pricing issues

Manage order entry, monitor performance metrics, and document cost-saving initiatives

Coordinate shipping activities including packaging, documentation, and system data entry; operate and inspect basic warehouse equipment

Safely handle hazardous materials and ensure full compliance with shipping and packaging regulations

Act as a liaison with key customer contacts, including purchasing directors, facility managers, and plant leadership

Utilize various systems (e.g., SAP, Citrix, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms) to perform job duties efficiently

Qualification

Microsoft ExcelERP systemsInventory managementCustomer serviceSafety complianceCommunication skillsAdaptabilitySelf-motivation

Required

High school diploma or GED required

Minimum of 2 years of experience in material handling, inventory replenishment, or customer service

Proficiency in Microsoft Excel required

Familiarity with ERP systems

Basic understanding of purchasing and inventory management processes

Strong customer service orientation with a proactive, professional attitude

Committed to safety, quality, and strict adherence to established protocols and procedures

Adaptable and flexible, with the ability to manage multiple priorities effectively

Self-motivated and capable of taking initiative and leading tasks independently

Excellent verbal and written communication skills for effective collaboration with customers and internal teams

Benefits

Health and Wellness: Medical, Dental, Vision and Wellness programs

Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

Recognition: Celebrate your peers and earn points to redeem on gifts and products

Company

Avantor

Glassdoor3.4

Avantor is a provider of mission-critical products and services to customers in the life sciences and applied materials industries. It is a sub-organization of Avantor Performance Materials.

Founded in 1904

Radnor, Pennsylvania, USA

10001+ employees