Landmark Credit Union ยท 1 day ago
Intern, IT Service Desk
Brookfield, WI
Internship
Onsite
Intern
Start in 2026 SpringLandmark Credit Union is committed to putting people first, fostering an inclusive and collaborative culture. They are seeking an IT Service Desk Intern to provide IT equipment support, troubleshoot issues, and assist with hardware and software installations as part of their Summer Internship Program.
Financial Services
Responsibilities
Work with Service Desk Specialists to answer trouble calls and resolves issue tickets
Travel to branches to install, trouble shoot and install end user hardware and software
Learn our corporate culture and basic day-to-day communication/work processes
Learn the financial industry and data needs of our business partners
Install, upgrade, and configure printing, directory structures, rights, security and software on company servers
Answer, evaluate, prioritize and document incoming requests for assistance from associates experiencing IT problems and requesting IT services
Build, install, and deploy desktops, laptops, and other associate devices, software, and peripheral equipment at all company locations
Maintain and update the asset inventory and log and track new hardware purchases
Work collaboratively to develop solutions to issues that have not been experienced before and document them for future reference in appropriate tools
Participate in team meetings and contribute ideas
Attend and participate in meetings, workshops, and training sessions
Take on special projects and assignments as directed by managers
Perform other duties as needed
Qualification
Required
Must be enrolled as a full-time student pursuing an Associate's degree in Information Technology, or a related field. Preference will be given to candidates entering their final year and/or previous internship experience
Demonstrated understanding of Windows operating systems, software applications and a working knowledge of the core processing system
High level of understanding of PC architecture and peripherals, and a working knowledge of servers and networks
Must have a reliable vehicle for travel to branches, and a flexible schedule including early mornings, late evenings, etc. as needed
Must be able to lift up to 50 pounds
Strong written and verbal communication, teamwork, and time management skills
Ability to meet deadlines while working independently and as part of a team
Strong organizational skills with attention to detail
Demonstrated strong analytical and problem-solving abilities
Ability to work 40 hours per week for the 12-week program with the ability to accommodate early mornings, and late evenings if needed
Must comply with all company policies and procedures and all job-related state and federal laws and regulations
Preferred
Preference will be given to candidates entering their final year and/or previous internship experience
Company
Landmark Credit Union
Landmark Credit Union is a not-for-profit financial cooperative owned by our customers/members.
Founded in 1933
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Powers
Chief Financial Officer
Recent News
2025-10-02
Company data provided by crunchbase