Apply on Employer Site

Nebraska Medicine · 1 day ago

Customer Service Associate - Full Time - Second Shift

Omaha Metropolitan Area

Full-time

Onsite

Entry Level

2+ years exp

Nebraska Medicine is a leading health network that values collaboration and exceptional care. They are seeking a Customer Service Associate to provide support through effective communication and customer relations skills, while working in a fast-paced environment.

EducationHealth Care

H1B Sponsor Likely

Responsibilities

Minimum of two years customer service experience to include working with multi-line telephone systems required

Ability to type 35 words per minute required with 95% accuracy required

Ability to demonstrate customer relations skills and the ability to work under pressure while making sound decisions required

Demonstrate written and oral communication skills and the ability to problem-solve is required

Ability to maintain confidentiality is required

Must possess the ability to work independently and contribute to a team environment required

Qualification

Customer service experienceMulti-line telephone systemsTyping 35 wpmCustomer relations skillsWrittenHealthcare customer serviceOral communicationAssociate's degreeMicrosoft WordMedical terminologyBilingual SpanishProblem-solvingConfidentialityTeamworkIndependent work

Required

Minimum of two years customer service experience to include working with multi-line telephone systems required

High school education or equivalent required

Ability to type 35 words per minute required with 95% accuracy required

Ability to demonstrate customer relations skills and the ability to work under pressure while making sound decisions required

Demonstrate written and oral communication skills and the ability to problem-solve is required

Ability to maintain confidentiality is required

Must possess the ability to work independently and contribute to a team environment required

Preferred

Customer service experience in the healthcare environment preferred

Associate's degree in business, communications, marketing, or related field preferred

Proficient in Microsoft Word preferred

Bilingual, Spanish as a first/second language preferred

Knowledge of medical terminology preferred

Benefits

Enjoy up to $5,000/year in tuition assistance

A 35% discount at Clarkson College

Career advancement opportunities with covered educational costs

Company

Nebraska Medicine

Glassdoor3.7

Nebraska Medicine is the most esteemed academic health system in the region, consisting of 809 licensed beds at its two hospitals, more than

Founded in 1869

Omaha, Nebraska, USA

5001-10000 employees

https://www.nebraskamed.com

H1B Sponsorship

Nebraska Medicine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (24)

2024 (20)

2023 (20)

2022 (22)

2021 (19)

2020 (18)