Telecom Operator Work Hours 8:000am - 4:30pm-21431 jobs in United States
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Rush University Medical Center ยท 2 days ago

Telecom Operator Work Hours 8:000am - 4:30pm-21431

positionChicago, IL
timeFull-time
remoteOnsite
seniorityEntry Level
money$16.20/hr - $24.28/hr
date1+ years exp

Rush University Medical Center is a leading healthcare institution, and they are seeking a Telecom Operator to manage internal and external calls. The role involves providing information, routing calls, and resolving issues associated with the telecommunications systems.

Clinical TrialsEducationHealth CareMedicalTraining
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H1B Sponsor Likelynote

Responsibilities

Handles calls received on the institution's main telephone number, determines which department or individual would be best suited to handle the caller's needs, and routes the caller to that department or individual
Handles internal calls for assistance, determines the caller's needs, and provides the needed information / service or routes the caller to the appropriate department or individual
Know the functions of the various departments to ensure that callers are routed to the appropriate location
As the first point of contact for most external and internal parties calling the institution ensures that the caller is treated politely and with utmost respect
Provides meet-me paging services as required
Handles emergency calls received from within the institution and notifies the appropriate parties according to established procedures
Answers repair calls received from end users and gathers information to assist in prompt repair
Coordinates internal support to resolve problems
Makes changes to the paging and Tele management system databases as appropriate while maintaining their integrity
Acts as a backup to the other Telecommunications positions when needed

Qualification

PBX telephone systemAnalytical abilityPC operationVerbal communicationHandling emergency callsCustomer focus

Required

High School Diploma or GED
One year work related experience operating PBX telephone system attendant consoles or other help desk related position
Excellent verbal communications skills
Basic analytical ability
Good working knowledge of how to operate a PC
Ability to handle emergency and emotionally-charged callers
Excellent diction and strong customer focus

Company

Rush University Medical Center

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Rush University Medical Center offers healthcare services for children and adults, clinical trials, medical education and training services.
dateFounded in 1837
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
https://www.rush.edu/

H1B Sponsorship

Rush University Medical Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (85)
2023 (64)
2022 (81)
2021 (65)
2020 (66)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Parkinson's Foundation
2023-07-25Grant

Leadership Team

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Richa Gupta
Chief Operating Officer, Rush University Medical Group
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Courtney Cole Kammer
Senior Vice President, Chief Human Resources Officer
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Recent News

GlobeNewswire
Cook County Health Looks Back on 2025
2026-01-02
PR Newswire
Rush University's Former Chair of Pain Medicine, Dr. Timothy Lubenow, Joins MAPS Centers for Pain Control to Expand Access to Advanced Pain Care in Chicago
2025-12-09
PR Newswire
MavriX Bio Announces First Patient Dosed in ASCEND-AS Trial of MVX-220, Investigational Gene Therapy for Angelman Syndrome
2025-11-07
Company data provided by crunchbase