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NTT DATA, Inc. · 3 months ago

Principal Client Project/Programme Manager

SoCal, CA, United States of America

Full-time

Onsite

Lead/Staff

$175K/yr - $200K/yr

NTT DATA, Inc. is renowned for its technical excellence and leading innovations. The Principal Client Project / Program Manager is responsible for leading and directing concurrent client projects, ensuring successful delivery and client satisfaction across multiple business areas and technologies.

Information Technology & Services

H1B Sponsor Likely

Responsibilities

Leads direct concurrent standard or complex projects and in the case of program management, ensuring the management of multiple related projects directed towards a common objective

Engages with senior leadership type stakeholders to deliver projects from original concept through final implementation

Ensures client satisfaction and manages escalations, acting as single point of contact to the client

Ensures that the project / program delivers as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction

Manages delivery of the project/program, including rigorous scope control and change management

Documents and manages project / program risks and issues

Ensures clear and concise communications to all stakeholders

Provides pre-sales support by working with sales teams to scope and cost a project or program solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process

Identifies opportunities and influences the sale by conducting a business conversation with the client at senior leadership level positioning organizational consulting and technical services offerings

Coordinates activities of the project teams through task delegation, resource assignment and program management

May indirectly manage a team of project managers and implementation resources. Provides guidance, mentorship, and supports team to achieve required results

Performs any other related task as required

Qualification

Client engagementChange managementProject managementPMP certificationITIL certificationTeam-building skillsBusiness acumenCommunication skillsProblem-solving skillsAttention to detail

Required

Extended project management skills, including the ability to plan, organize, and execute projects from initiation to completion

Ability to establish strong relationships with internal stakeholders and external clients

Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately

Excellent written and verbal communication skills

Excellent team-building skills and ability to work in high-pressure environments

Extended ability to manage urgent and complex tasks simultaneously

Extended business acumen and commercial skills

Passionate, strong initiative, self-driven with a commitment to succeed

Significant influencing ability whilst taking a collaborative approach

Decisive with good attention to detail ability

Significant ability to promote project services to both internal stakeholders and external clients

Excellent competent in project change management

Extended knowledge of the industry, domain, or technology related to the client's project

Extended problem-solving and analytical skills to identify and address issues that may arise during project implementation

Bachelor's degree or equivalent in business and / or project management or related field

Relevant project management certifications preferably PMP required

Extended project / program management experience preferably in a multi-national Professional Services environment

Extended client engagement experience

Extended understanding of the project/program life cycle

Extended competency in project/program change management

Extended experience managing expectations when balancing alternatives against business and financial constraints

Preferred

ITIL certification is beneficial

Benefits

PTO

401(k) match

Health coverage

Company

NTT DATA, Inc.

Glassdoor3.8

NTT DATA, Inc. is a trusted global innovator of business and technology services.

Founded in 2019

Tokyo, JP

10001+ employees

https://services.global.ntt/

H1B Sponsorship

NTT DATA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (144)

2024 (182)

2023 (257)

2022 (871)

2021 (809)

2020 (1266)