Apply on Employer Site

Nino Salvaggio International Marketplace · 1 day ago

Closing Manager

St Clair Shores, MI

Full-time

Onsite

Mid, Senior Level

2+ years exp

Nino Salvaggio International Marketplace is currently looking for a Closing Manager for their St Clair Shores location. The role involves assisting the General Manager in daily operations, supervising store personnel, and ensuring the store is properly secured and operational in the absence of the General Manager.

E-CommerceFood and BeverageShopping

Responsibilities

Assist the General Manager in daily operations of the store as well as overall strategic planning

Effectively direct and supervise all functions and activities of the store personnel in order to achieve the sales, profit and labor goals established for the store

Properly ensures that the entire building is properly secured during and after business hours (i.e. safe is properly secured, receiving area and back and side doors are secured at the end of the business day, doors and windows are properly secured at close, that the alarm is properly set, that the building is properly inspected prior to close/leaving the store, etc.)

Responsible for the overall operation of the store in the absence of the General Manager/AGM

Assist the GM, AGM(s) and department managers with the interviewing, hiring, training and evaluating a productive team of associates through supervision, delegation and appropriate rewards, evaluations and discipline

Assists departments with any tasks that are needed to be completed

Closes the store properly following all store guidelines paying attention to details. (The store closes at 8pm.)

Assists, as needed with the administration of the orientation process for all new hires

Assists GM/AGM with ensuring that all administrative responsibilities are handled properly

Familiarize and work with all products carried in the store including being fully knowledgeable in the differences (in price, taste, preparation or use) between the many varieties and types of products offered in the store. Adhere to all quality standards

Works with the GM and AGM and store management to ensure that all store merchandising plans and department goals and any and all other store planning is properly executed

Follow approved procedures for receiving product, price marking and restocking cases to ensure quality protection, public image, accuracy and product rotation

Check and verify department merchandise received to ensure that all items listed on vendor invoices are delivered per quality standards when necessary

Review any and all new products with the General Manager

Order and maintain inventory control to ensure freshness, product quality and turnover for maximum sales and return-on-investment when necessary

Maintain good communications in the store and throughout the organization

Greet customers and provide them with prompt and courteous service and/or assistance, per our company customer service standards

Submit or ensure submission, as needed, of any and all required reports and surveys to the appropriate person, as needed, on time and accurately

Run register if needed

Ensure accuracy in the handling and reporting of all financial transactions

Personally follows all store and company policies, procedures and protocol 100% of the time and ensures that the staff of the store does the same

Works with store personnel and HR and department managers to ensure that all safety, sanitation, shoplifting and orientation policies and procedures are being adhered to

The ability to motivate store team (associates and management) to achieve company sales and customer service goals

Demonstrate a pro-active approach to problem solving

Lead by example

Other duties as assigned

Qualification

Management experienceCustomer Service managementFood service Management CertificationOrganizational skillsCommunication skillsTeam building skillsProblem solvingAttention to detail

Required

High School diploma or G.E.D. required

Two or more years of management experience in a multi-department setting required

Previous Customer Service management experience required

Food service Management Certification required

Must have reliable transportation

Ability to communicate both verbal and written sufficient to express an idea or thought

Excellent knowledge of the products carried in the store

Excellent organizational skills (detail oriented, goal oriented, follow through)

Great attitude (people skills, innovative, proactive)

Must be at least 18 years of age and demonstrate a strong knowledge of store operations

Ability to handle sales transactions, tender correct change, verify vendor invoice charges and counts and complete required accounting reports including inventory, receiving and variations in cash or column totals

Ensure excellent customer service

Demonstrate excellent team building skills

Excellent communication

Ability to compose and write reports, business correspondence and procedure manuals including effective memos, employee corrective action notices and customer signs or sales suggestions, etc

Must be able to stand and/or walk for 9 or more hour periods

Must be able to regularly bend, lift and/or move 25 pounds

Must be able to frequently bend, lift and/or move 50 pounds