PreSales Collective · 1 day ago
Director of Strategic Accounts
Santa Clara, CA
Full-time
Hybrid
Director/Executive
$325K/yr - $350K/yr
8+ years expHackerRank is a company that helps organizations hire developers based on their skills and nurtures a community for developers to upskill. They are seeking a Director of Strategic Accounts to lead a team of Customer Account Managers, focusing on driving renewal, adoption, and expansion with enterprise customers while collaborating with cross-functional teams to deliver business impact.
Communities
Responsibilities
Lead, coach, and develop a high-performing team of Strategic Customer Account Managers
Define and execute account coverage and expansion strategies, ensuring predictable growth and strong retention
Maintain full functional knowledge of HackerRank products, services, and competitive landscape
Partner with cross-functional teams to unlock customer value - driving adoption, renewals, and multi-product expansions
Remain hands-on with your teams’ accounts: often leading QBRs, negotiating renewals/expansions, and attending customer meetings in person
Build a culture of operational excellence with disciplined forecasting, pipeline hygiene, and rigorous execution cadences
Collaborate with Product, Marketing, and Services to translate customer insights into GTM and product priorities
Qualification
Required
5+ years in Enterprise or Strategic Account Management (SaaS preferred) with a proven record of renewals, expansions, and retention across complex, Fortune 500 accounts
3+ years leading and developing high-performing teams of 3-5 Enterprise Account Managers
Bay Area–based, with the flexibility to join customers and teams onsite and travel as needed (~25–40%)
Strong blend of business acumen and operational discipline -- from structuring renewals and negotiating expansions to running forecasts, deal reviews, and maintaining pipeline rigor
Comfortable engaging C-level stakeholders across HR, Talent, and Engineering functions
Deep focus on talent management -- hiring, onboarding, and coaching CAMs through structured 1:1s and development plans that raise performance and shorten ramp time
Preferred
Experience leading complex, multi-product SaaS renewals within enterprise-scale accounts
Deep understanding of the HR tech or developer ecosystem, including talent, hiring, and upskilling solutions
Background in building and scaling customer success or account management teams during rapid growth phases
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
Company data provided by crunchbase