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NextGen Invent, an INC.5000 company · 1 day ago

Client Partner - IT Services

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

NextGen Invent, an INC.5000 company, is seeking a highly accomplished Client Partner-IT Services to lead client engagement, drive business growth, and ensure delivery excellence across large-scale IT services engagements. This role will act as a trusted strategic partner for clients, translating business needs into actionable solutions while ensuring seamless execution through strong collaboration with global delivery teams.

Artificial Intelligence (AI)Computer VisionConsultingInformation TechnologyMachine LearningSoftwareWeb Development

No H1B

Responsibilities

Act as the executive partner and primary point of contact for senior client stakeholders, owning end-to-end client relationships

Lead C-suite and senior stakeholder engagement, building trusted, long-term partnerships

Drive account expansion by identifying new opportunities, cross-selling, and up-selling services aligned with evolving client needs

Position the company as a strategic enabler of client business outcomes

Provide executive oversight on project delivery, ensuring adherence to SDLC practices, quality standards, and timelines

Partner with technical delivery leaders and project managers to translate business requirements into actionable project plans

Review and validate deliverables before client submission, maintaining accountability for delivery excellence

Monitor project performance, budgets, timelines, and resources to ensure successful outcomes

Proactively address risks, resolve escalations, and ensure high levels of client satisfaction

Mentor and develop account management and project management professionals, fostering leadership capability and client-centric thinking

Collaborate across global delivery teams (US and India) to ensure seamless execution and consistent client experience

Bridge the gap between business stakeholders and technical teams, effectively communicating technical and functional concepts

Qualification

Account ManagementClient PartnerProgram LeadershipRelationship ManagementExecutive CommunicationDomain ExpertiseNegotiation SkillsTeam CollaborationTechnical CommunicationLeadership Skills

Required

10+ years of progressive experience in Account Management, Client Partner, or Program/Engagement Leadership roles within IT services/consulting

Demonstrated success in managing large enterprise accounts with accountability for revenue growth, client retention, and delivery excellence

Proven leadership in managing project managers, cross-functional technical teams, and complex multi-project engagements

Strong ability to comprehend and communicate technical concepts effectively with both technical and non-technical stakeholders

Exceptional relationship management, executive communication, and negotiation skills with experience engaging C-suite stakeholders

Experience working with US-based clients and leading engagements supported by offshore delivery teams (India)

Bachelor's degree required; MBA or advanced degree preferred

This position does not offer visa sponsorship; applicants must have valid authorization to work in the U.S

Preferred

Domain expertise in healthcare, pharmaceuticals, or life sciences with knowledge of compliance, processes, or product lifecycles (highly desirable)

Knowledge of emerging technologies and ability to align them with client business strategies

Background in IT services, consulting, or software product development

Company

NextGen Invent, an INC.5000 company

NextGen Invent, an AI enablement and technology services company, focuses on delivering transformative outcomes through Strategy, Digital Transformation, Technology Transformation, and AI.

Founded in 2006

New York, New York, USA

201-500 employees