Parker Hannifin · 20 hours ago
Customer Service Rep
Lancaster, NY
Full-time
Onsite
Entry Level
$19.74/hr - $32.89/hr
2+ years expParker Hannifin is a Fortune 250 global leader in motion and control technologies and systems. They are seeking a Customer Service Representative I to provide outstanding sales order entry support and excellent communication with customers through phone and email.
HardwareIndustrial ManufacturingManufacturing
Responsibilities
Provide customer service, pricing, special quote info, and product recommendations via phone/email
Process domestic and international sales orders received by phone, email, or electronic interface
Resolve non-technical issues related to delivery, lead time, pricing, and product recommendations
Review orders and notify customers of any changes (delivery, pricing, etc.)
Manage literature requests and return authorizations
Collaborate with Sales, Shipping, and Production teams to ensure smooth order flow
Maintain data integrity for purchase orders, order confirmations, and customer info
Review purchase orders for contract accuracy and completeness
Participate in special projects as assigned
Qualification
Required
High school diploma or GED required
Strong verbal and written communication
Excellent organizational and computer skills
Effective interpersonal and administrative support abilities
Preferred
Some post-secondary education preferred
2 to 4 years of customer service or sales-related experience preferred
Benefits
Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
401(k) Plan with company matching contributions at 100% of the first 5% of pay
Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
Career development and tuition reimbursement
Additional benefits including paid parental leave, short and long-term disability programs, adoption assistance, Care.com membership and financial planning assistance are provided at no cost to you.
Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
Paid Time Off and 13 Company-Paid Holidays.
Company
Parker Hannifin
Parker Hannifin manufactures motion and control technologies, delivering precision-engineered solutions across various markets.
10001+ employees
H1B Sponsorship
Parker Hannifin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (30)
2023 (26)
2022 (31)
2021 (23)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$4.13MKey Investors
Advanced Propulsion Centre UK
2016-01-18Grant· $4.13M
1978-01-13IPO
Leadership Team
Todd M. Leombruno
Executive Vice President and Chief Financial Officer
J
John Dedinsky
Corp. VP Global Supply Chain & Procurement
Recent News
2026-01-03
GlobeNewswire
2025-12-12
Company data provided by crunchbase