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PIH Health · 1 day ago

Epic Application Analyst I, II, III, Healthy Planet Value Based Care

Whittier, CA

Full-time

Onsite

Entry, Mid, Senior Level

$98K/yr - $178K/yr

3+ years exp

PIH Health is a nonprofit, regional healthcare network serving approximately 3 million residents in Southern California. The Epic Application Analyst will focus on the Healthy Planet application, providing primary support, guiding workflow design, building and testing the system, and addressing technical issues related to Epic and connected software.

Health Care

Responsibilities

Guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software

Focus on the Value Based Care and Value Based Performance Management

Qualification

Epic certificationPopulation health managementCare managementAmbulatory care managementAnalytical skillsTechnical skillsTroubleshooting skillsListening skillsPerseveranceCommunication skillsRelationship buildingFlexibilityProblem-solving

Required

Strong knowledge of population health management to identify high-risk and high-cost patients

Knowledge of care management and value-based care to analyze and close care gaps, as they relate to quality measures, such as HEDIS measures

Familiarity with ambulatory care management workflows and wellness programs

Strong analytical, technical, and troubleshooting skills

Demonstrating flexibility with respect to changing end‐user business needs

The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

The ability to communicate information clearly and concisely with project leadership and subject matter experts

The ability to gain trust and establish effective relationships with Epic counterparts

The ability and willingness to learn new software and systems

Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy

Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

The ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Bachelor's degree or a license/certification in a clinical specialty with 3 years of experience and under

Minimum 4 years of experience will be accepted in lieu of the required degree or diploma

PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications

External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification is required

Bachelor's degree or a license/certification in a clinical specialty with 3 to 7 years of experience

Minimum 4 years of experience will be accepted in lieu of the required degree or diploma

Bachelor's degree or a license/certification in a clinical specialty

7 or more years of experience