Western Governors University · 23 hours ago
Change Manager I
Western Governors University is committed to expanding access to higher education through innovative online programs. The Change Manager will focus on ensuring successful project outcomes by implementing change management strategies that promote employee adoption and minimize resistance.
Higher Education
Responsibilities
Apply a structured change management methodology and lead change management activities as defined within the Prosci ADKAR change management framework
Assess the change impacts of assigned projects or transformation initiatives
Complete change management assessments and present action plans to executive sponsors and senior management stakeholders
Create change management strategy and action plans in coordination with the project manager and the executive sponsor aligned with each project or initiative
Identify, analyze, prepare, and implement risk mitigation tactics and plans
Identify and manage anticipated change resistance within and across organizations
Consult and coach project teams using the tools, processes, and outputs of the ADKAR methodology
Create actionable deliverables for the five change management levers: (1) communications plan, (2) sponsor roadmap, (3) coaching plan, (4) training plan, (5) resistance management plan
Directly support communication efforts. Depending on the project, this may include creation of communication content and management of deliverables; as well as, the overall ownership of the communication plan
Support and coordinate training efforts as needed
Support and engage senior leaders as required to ensure the success of the project(s)
Support organizational design and definition of new roles and new responsibilities with respect to the future state created by the change initiative
Coordinate efforts with other specialists or stakeholders, both internal or external to the university, to ensure successful change outcomes
Integrate change management activities into project plans in coordination with project managers
Evaluate and ensure user readiness prior to and during change implementation
Manage stakeholders and stakeholder expectations in coordination with executive sponsors
Proactively track and report issues (risk & risk mitigation) during the project
Define and measure success metrics for the project; and, monitor and report change progress
Support change management at the organizational level, as defined in the WGU Enterprise Change Management Plan
Manage the project portfolio and change management load (change saturation risk) in partnership with management during the annual operations planning and strategic planning cycles
Qualification
Required
Bachelor Degree. Education must be from an accredited institution. Education is verified
Professional experience in roles that required extensive Change Management skills in a large and distributed organization (5000+ employees)
Excellent understanding of Change Management theory/techniques and the demonstrated ability to implementation implement them into a project plan
Ability to become Prosci Change Manager certified within 3 – 6 months of employment
Ability of execute Prosci ADKAR Change Management of 1 or more projects simultaneously
Excellent understanding and skills in organizational change management processes
Professional experience in strategic planning, risk management
Proficiency in project management methodologies and software tools
A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR is a plus
Experience and knowledge of change management principles, methodologies, and tools
Exceptional communication skills – both written and verbal
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Forward-looking with a holistic approach
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools, and phases of the project life cycle
Experience with large-scale organizational change efforts
Preferred
Change management certification or designation desired; Prosci Certification a plus
Project Management certification (PMP certification)
Scrum Master certification
Masters Degree. Education must be from an accredited institution. Education is verified
Benefits
Bonuses
Medical, dental, vision, telehealth and mental healthcare
Health savings account and flexible spending account
Basic and voluntary life insurance
Disability coverage
Accident, critical illness and hospital indemnity supplemental coverages
Legal and identity theft coverage
Retirement savings plan
Wellbeing program
Discounted WGU tuition
Flexible paid time off for rest and relaxation with no need for accrual
Flexible paid sick time with no need for accrual
11 paid holidays
Other paid leaves, including up to 12 weeks of parental leave
Company
Western Governors University
Western Governors University focuses on improving lives by creating pathways to opportunity for its students.
H1B Sponsorship
Western Governors University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (12)
2022 (30)
2021 (17)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kauffman Foundation
2025-05-08Grant
Leadership Team
Recent News
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2025-10-03
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