This job has closed.

Damco Solutions · 2 months ago

Servicenow Platform Admin/Engineer

Plano, TX

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Damco Solutions is seeking a Servicenow Platform Admin/Engineer to lead the design and implementation of complex ServiceNow installations. The role requires a solid understanding of the ServiceNow platform, including integrations and high availability, while enhancing user experience through innovative solutions like the Virtual Agent and custom GenAI skills.

Enterprise SoftwareInformation TechnologyInsuranceSoftwareSoftware EngineeringWeb Development

H1B Sponsor Likely

Responsibilities

Solid understanding of Servicenow Platform, MID Server Architecture, High Availability/Disaster Recovery etc

Lead the design and roll-out of complex ServiceNow Installations, ensuring they align with industry best practices and client needs

Building a new experience in the Servicenow support portal by adding and configuring components, pages, and themes

Experience with Enhancing the ServiceNow Virtual Agent with Now Assist to provide conversational, context-aware self-service experiences for users

Experience in creating and deploying custom GenAI skills unique to business workflows using the Now Assist Skill Kit

Proven experience as a Technical Architect or similar role, with a focus on designing and implementing ServiceNow solutions

Up to date with the latest updates and features in the ServiceNow platform, advocating for their adoption when relevant

Qualification

ServiceNow PlatformIntegrationsMID ServersHigh Availability/Disaster RecoveryVirtual AgentGenAI Skill KitTechnical Architect

Required

Solid understanding of Servicenow Platform, MID Server Architecture, High Availability/Disaster Recovery etc

Lead the design and roll-out of complex ServiceNow Installations, ensuring they align with industry best practices and client needs

Building a new experience in the Servicenow support portal by adding and configuring components, pages, and themes

Experience with Enhancing the ServiceNow Virtual Agent with Now Assist to provide conversational, context-aware self-service experiences for users

Experience in creating and deploying custom GenAI skills unique to business workflows using the Now Assist Skill Kit

Proven experience as a Technical Architect or similar role, with a focus on designing and implementing ServiceNow solutions

Up to date with the latest updates and features in the ServiceNow platform, advocating for their adoption when relevant

Experience - 8 years +

Company

Damco Solutions

Glassdoor3.9

Damco Solutions is a provider of IT solutions, services, and products.

Founded in 1996

Plainsboro, New Jersey, USA

1001-5000 employees

https://www.damcogroup.com/

H1B Sponsorship

Damco Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (8)

2023 (13)

2022 (11)

2021 (4)

2020 (7)