Delivery Technician jobs in United States
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Walgreens · 1 day ago

Delivery Technician

Walgreens is a well-known pharmacy and retail company, and they are seeking a Delivery Technician. The role involves delivering prescriptions to patients, ensuring a positive customer experience, and maintaining strong relationships with the local medical community.

Consumer GoodsHealth CarePharmaceuticalRetail
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H1B Sponsor Likelynote

Responsibilities

Responsible for delivering prescriptions to patients’ residences and recording sale upon return to the store. Suggests Walgreens products and services to patients when appropriate
Models and delivers a distinctive and delightful customer experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Develops strong relationships with most valuable customers
Delivers prescriptions and interacts with patients; connects the patient to the retail store pharmacist via telephone to complete the consultation. Communicates to manager and maintains on route documentation for any questions, concerns or complaints from patients or customers
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
Documents all information necessary to process paperwork (i.e., delivery receipts, customer identification numbers, etc.) Collects and records forms received, and submits receipts for expenditures daily
Assists in ensuring all delivery vehicles are adequately maintained, clean and maintenance schedule is implemented. Notifies Pharmacy Manager of problems or necessary repairs
Complies with all company policies and procedures; maintains respectful relationships with coworkers
Completes special assignments and other tasks as assigned
Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments

Qualification

PTCB certificationExCPT certificationCustomer serviceRetail experienceEnglish fluencyFlexible schedule

Required

Six months previous work experience as a technician in a retail or hospital setting
Valid driver's license
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evening and weekend hours
Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration

Preferred

Prefer to have prior work experience with Walgreens
PTCB or ExCPT certification

Company

Walgreens

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Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.

H1B Sponsorship

Walgreens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$25M
Key Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-07-23Grant· $25M

Leadership Team

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Jason Stenta
SVP Chief Commercial Officer
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Bala Visalatha
Chief Experience and Growth Officer
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Company data provided by crunchbase