Triage Software Engineer jobs in United States
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Info Way Solutions ยท 2 months ago

Triage Software Engineer

positionPlano, TX
timeFull-time
remoteOnsite
seniorityMid Level

Info Way Solutions is seeking a Triage Software Engineer to join their team in Plano, Texas. The role involves performing high-level defect analysis, monitoring defect dashboards, and collaborating with cross-functional teams to resolve issues effectively.

Information ServicesInformation TechnologyInternet of ThingsStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Perform high level defect analysis to filter out environmental/ setup issues, IVI vs server-side issues and move the defects to correct queue (HU, Server, Tier1, Tier2 etc.) at the earliest
Continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure
Create dashboards and reports for management and other stakeholders
Provide summarization of key points and work with others to cut through ambiguity and bring issues to resolution

Qualification

Automotive InfotainmentEmbedded software developmentC/C++LinuxJIRAConfluenceLogs Analysis ToolsSystem Architecture KnowledgePython scriptingAgile methodologiesScrum methodologiesProblem-solving skillsCommunication skillsAttention to detail

Required

Great problem-solving skills, analytical, tools & development experience, and ability to evaluate and identify issues at a code level
History of working with cross-functional teams to ensure successful product
Must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively
Able to work under pressure
Experienced in Automotive Infotainment domain with exposure to embedded software development in C/C++/ Linux
Knowledge of how to use JIRA, Confluence and Logs Analysis Tools
High Level System Architecture Knowledge - SW Design, Sequence diagrams, APIs, HTTP error codes
Conversant with Linux commands, utilities and basic Python scripting
Experience in Agile and Scrum methodologies
Ability to respond promptly, confidently, and effectively to unforeseen situations, such as unexpected questions, obstacles, or opportunities

Preferred

Experience in designing, developing, and debugging software in a real-time embedded environment
Knowledge of how to read DLT logs, DLT-Viewer and how to apply filters in DLT logs

Company

Info Way Solutions

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Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA.
dateFounded in 2012
location
Fremont, California, USA
people-size501-1000 employees
web-link
https://infowaygroup.com/

H1B Sponsorship

Info Way Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (25)
2023 (18)
2022 (37)
2021 (68)
2020 (38)

Funding

Current Stage
Late Stage

Leadership Team

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Kismat Kathrani
Founder and President
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Nidhi Mahajan
Client Partner /Business Development Leader
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Company data provided by crunchbase