Scalence L.L.C. · 1 day ago
Quality Assurance Consultant III
Richmond, VA
Full-time
Onsite
Mid LevelScalence L.L.C. is seeking a Quality Specialist to enhance risk management and operational excellence. The role involves ensuring compliance with quality standards, driving continuous improvement through data analytics, and leading accessibility initiatives.
Information Technology & Services
No H1B
Responsibilities
Act as process delegate for two SPIs, ensuring compliance with risk and quality standards
Gather and validate process evidence, maintaining comprehensive documentation
Calculate, analyze, and input performance metrics into systems of record
Perform data analysis to identify trends, monitor process health, and support risk mitigation strategies
Translate complex data into actionable insights for enterprise reporting and executive decision-making
Identify opportunities for process improvement and lead initiatives to enhance operational efficiency
Partner with stakeholders to ensure adherence to risk frameworks, quality assurance standards, and accessibility best practices
Lead the Accessibility Awareness Lab, promoting inclusion and accessibility through engaging and educational experiences
Qualification
Required
Applicants must be able to work directly for our company on a W2 basis
Strong written and verbal communication skills for clear documentation and stakeholder engagement
Advanced analytical skills with experience in data analysis and reporting
Ability to translate data into meaningful insights for business and enterprise reporting
Detail-oriented with excellent organizational and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Proficiency in PowerPoint, Excel, and internal systems of record
Demonstrated ability to drive process improvement, operational excellence, and accessibility initiatives
A bright, energetic, and approachable personality to lead accessibility awareness efforts
Preferred
Experience with systems of record such as POP and ORCIT
Experience in leading accessibility awareness initiatives
Experience in presenting data-driven insights to senior leaders
Benefits
Supportive and inclusive work environment
Opportunities for professional growth and development
Commitment to diversity and inclusion in the workplace
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase