Mills Automotive Group · 1 day ago
Infiniti Brand Ambassador/ Experienced Consultant-Top Tier Pay Plan
Matthews, NC
Full-time
Onsite
Entry, Mid Level
$0/yr - $100K/yr
2+ years expMills Automotive Group is a family-owned company committed to delivering exceptional automotive experiences. They are seeking a confident and tech-savvy Brand Ambassador/Experience Guide to engage with clients, provide personalized customer experiences, and represent the Infiniti brand with the highest standards of service.
AutomotiveAutonomous VehiclesFinanceRetailSales
Responsibilities
Engage with clients to understand their needs and preferences, providing personalized and memorable customer experiences
Be the vehicle expert. Demonstrate an in-depth knowledge of Infiniti vehicles and non-brand vehicles (pre-owned cars), including features and benefits
Conduct test drives and product demonstrations, showcasing Infiniti’s commitment to luxury, innovation, and sustainability
Deliver exceptional customer service, responding promptly to client inquiries and providing comprehensive after-sales support
Foster long-term relationships with clients, ensuring their continued satisfaction and loyalty to the Infiniti brand
Achieve and exceed sales targets through effective client engagement and negotiation skills
Provide clients with detailed information on pricing, financing options, and after-sales services
Handle negotiations with confidence and professionalism, ensuring client satisfaction and loyalty
Work collaboratively with team members to ensure a cohesive and supportive sales environment
Participate in team meetings and contribute to the continuous improvement of sales strategies and processes
Qualification
Required
2-3 years of professional luxury automotive experience or a related luxury industry
Proven track record of achieving sales targets and delivering high-quality customer service
Strong communication skills, with the ability to engage and build rapport with high-end clientele
Confident negotiation skills, with the ability to close deals effectively
Tech-savvy, have aptitude for the latest in-car technology and telematics
Exceptional organizational skills and attention to detail
Team player with a positive, collaborative spirit
Professional appearance and demeanor, reflecting the prestige of the Infiniti brand
Impressive work ethic, with a commitment to excellence and continuous improvement
Act with urgency and champion excellence in all company objectives
Flexible - available to work weekends, evenings, nights, and holidays as needed
Proficient in business productivity tools and software
Willingness to travel for training as necessary
Valid United States-issued driver's license
Candidate must be authorized to work in the United States
Benefits
Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
Dental and Vision Plans
401(K)
Company Paid Basic Life and Short-term Disability
Employee Assistance Plan
Sick and Vacation Time, Paid Holidays
Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
Employee Discounts and Perks Program
Employee Wellness Subsidy
Tuition Assistance Program (Selected Dealerships)
Company
Mills Automotive Group
Mills Automotive Group is an automobile dealership firm that focuses on sales, service, and spare parts for new and used vehicles.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Flack
Chief Financial Officer
Brad Cannon
SERVICE DIRECTOR
Recent News
Charlotte Business Journal
2024-02-24
2024-01-31
Company data provided by crunchbase