Scalence L.L.C. · 1 day ago
Technical Trainer
Foxboro, MA
Full-time
Onsite
Mid Level
$27/hr - $32/hr
3+ years expScalence L.L.C. is seeking a Technical Trainer to ensure that all personnel are competent in their roles and possess the necessary skills for high-quality product and service delivery. The role involves coordinating training programs, conducting evaluations, and supporting documentation control to enhance continuous improvement and customer satisfaction.
Information Technology & Services
Responsibilities
Coordinate in-person plant training including, those for Safety, Quality, and SPS, and capture info in the My Learning Link system with support from HR Dept
Conduct surveys to determine training needs within the plant
Select and/or develop training material
Apply tests and/or evaluations to people in training to measure the progress and effectiveness of the training
Support planning and execution of trainings related to SPS category requirements in coordination with category owners
With the help of Safety and Quality depts as necessary, deliver on-boarding training and plant tours to new hires and ensure all on-boarding checklist items are completed on a timely basis
Manage Passport, or plant-specific employee training booklet content with support of relevant depts
Ensure trainees are getting certified in timely basis, scheduling training w/ team leaders and trainers for production, material handling, and shipping processes
Learn critical processes to become a trainer for those processes
Develop/improve and administer “train the trainer” training to process trainers
Identify priorities for cross-training and schedule trainings with Dept Supervisor
Ensure trainings for process changes are documented and carried out in timely basis by the trainers
Manage certification forms, Training Matrix & E-Versatility training platform to ensure it reflects current training status
Validate effectiveness of training by supporting weekly process line audits
Develop and manage an offline training center for new hires to learn key skills (soldering, quality, DISS, LDS, etc)
Establish operator skill level re-evaluation procedure and requirements, and coordinate re-evaluations with Production Supervisor to follow cadence dictated within E-Versatility
Help develop new training documentation for Material Handling & Shipping processes as required
Assist Quality Dept in developing a Customer Experience Quality Culture by executing engaging training on Quality topics (ISO 9001, Company Policies, Product Knowledge, Personas, Customer Journey Mapping)
Assist Safety Dept in developing and executing safety trainings to support a strong Safety Culture
Develop and conduct training on quality and safety risks in production cell processes with help of Quality Dept/Safety Dept
Support communication of Quality Alerts and ongoing quality trainings through DISS and the monitors
Support document control management (document reviews, new document issuance)
Become an ISO/IMS auditor and support internal audit process and external audit preparation (focus on DVC training)
Qualification
Required
Must be highly motivated and self-directed with ability to work in a diverse team
Must be able to manage multiple priorities effectively and efficiently, such as an ongoing training plan schedule
Must have strong written and verbal skills
Must be proficient in Client Office
Must be fluent in English
Preferred
Manufacturing/logistics experience
Three years' experience in similar role
An associate's degree (preferably in Electrical, Mechanical, or Industrial Engineering)
Experience with Schneider Electric tools/programs (SPS, Phoenix, eVersatility, etc.)
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase