LanceSoft, Inc. · 1 month ago
Sr. Support Engineer, Oracle DBA
Varies, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$65/hr - $70/hr
10+ years expLanceSoft, Inc. is seeking a Sr. Support Engineer, Oracle DBA to provide exceptional remote-based support for complex client environments on Oracle technology. The role involves troubleshooting issues, supporting architectural improvements, and ensuring a high-quality customer experience for multiple Oracle technology platforms.
Information Technology
Responsibilities
Solve complex customer issues using methodical troubleshooting based on expert knowledge of Core Database, Database tools and associated UNIX Administration
Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience
Provide remote-based production operational support & guidance for multiple clients using Oracle Technology products
Support client configuration, sharing implementation and best practice advice
Manage one or more key assigned accounts as a single point of client contact and advisor
Be a pro-active contributor to a 24x7x365 running support organization, this will require working flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
Collaborate with team members in a virtual team environment to extend field experience to different client situations
Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience
Going on Site to various customers
Mentor and train the other team members in the area of own expertise
Qualification
Required
Bachelor Degree in Computer Science or related field or equivalent experience
10+ years relevant Oracle Core DBA experience
3+ years direct support of application end-users in a Corporate environment
Expertise in all major versions of technology stack including Database, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager, SOA, WebLogic and JVM
Hands-on operational expertise as an Oracle DBA, with technology including RAC, SSO, Dataguard, High Availability and Backup/Recovery
Expertise with Oracle Database 11 & 12, including full life-cycle implementation experience, configuration and administration of the application
Expertise in performance tuning across the entire stack - Knowledge of Oracle maintenance/patching mechanics and EBS architecture
Demonstrable history solving complex problems across multiple modules
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Deep knowledge of Oracle Database deployment methodologies
Excellent development skills using Oracle toolset and Linux/Python scripts
Excellent interpersonal, presentation and communication skills – verbal & written
Attention to detail and the ability to learn quickly
Extreme focus on Client satisfaction
Ability to work calmly and professionally in high pressure situations
The ability to work remotely from a home based office in a virtual environment
Preferred
Experience with administration, installation and/or debug of other Oracle Technology components would be an advantage such as Fusion Middleware, WebLogic components, Essbase, Golden Gate, OBIEE, OIM
MS SQL, PostgreSQL or Exadata experience while not mandatory, would be useful
A consulting background, while not mandatory, would be useful
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase