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BoF Careers · 1 week ago

Bloomingdale's Elevated Selling Support, Part Time - South Coast Plaza

Costa Mesa, CA

Part-time

Onsite

Entry Level

1+ years exp

Bloomingdale's is a leading luxury retail company that aims to make fashion personal and fun. The Luxury Concierge role involves supporting Personal Shoppers, Stylists, and Luxury Sellers to enhance the customer experience by providing product information and assisting in sales.

Marketing & Advertising

Responsibilities

Needs to be able to navigate elevated luxury transactions and form partnerships with luxury partners

Utilizes all tools and leverages relationships to secure product for the customer: search and send, luxury special orders, online look books, Salesfloor platform

Is responsive to all outreach from Personal Shoppers, Stylists, and luxury sellers, working as a partner to close the sale and satisfy the customer

Maintain positive working relationships with other associates, both on own team and throughout the company

Flexibility to perform other duties as required

Qualification

Luxury sales experienceInterpersonal skillsProduct knowledgeTechnological proficiencyDetail-orientedResourceful self-starterAdaptability

Required

High School Diploma or equivalent required

1-2 years related experience

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers, peers, and management, in person and digitally

Quick response to customer needs and inquiries

Able to use and navigate multiple technological devices

Ability to sell and build a sale through conversational interaction

Able to maintain composure in difficult situations

Detail-oriented about product knowledge

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Regular, dependable attendance and punctuality is required

Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Frequently lift/move up to 25lbs