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BigTime Software, Inc. · 1 day ago

Director of IT, Security, Compliance

Chicago, IL

Full-time

Hybrid

Director/Executive

$160K/yr - $200K/yr

BigTime Software, Inc. is the leading SaaS platform built for professional services organizations, and they are seeking a Director of IT, Security & Compliance to lead and mature their security, compliance, and IT governance programs. This role combines strategic ownership with hands-on execution, focusing on security leadership, compliance workflows, and cross-functional partnerships.

Information ServicesProfessional ServicesReal TimeSaaSTask Management

No H1B

Responsibilities

Serve as the primary owner for SOC, customer questionnaires, audits, risk assessments, pen tests, and internal/external security reviews

Maintain, update, and harmonize information security policies across acquired and legacy systems

Complete customer security questionnaires and due diligence packages with accuracy and consistency

Drive audit readiness, evidence collection, and remediation tracking

Partner with IT and Engineering on secure access, identity management, endpoint practices, vendor reviews, and vulnerability remediation

Support secure onboarding/offboarding and internal tooling governance

Use AI to streamline repeatable tasks (e.g., questionnaire responses, documentation creation, policy updates)

Help the organization adopt smarter workflows that reduce manual effort

Collaborate with Sales, Customer Success, Product, and Engineering to communicate risk, support customer conversations, and ensure security work is properly prioritized

May lead a small IT team depending on experience; this role can also operate as a senior IC while still serving as the organizational security/compliance leader

Qualification

Security leadershipCompliance managementIT governanceSaaS experienceRisk assessmentsAI-first mindsetClear communicationDetail-orientedCross-functional collaboration

Required

Strong experience leading security, IT, and/or compliance in a SaaS or software environment

Hands-on ownership of SOC, audits, customer questionnaires, and policy frameworks

Ability to operate at a 50/50 split between strategy and execution

Clear communication skills with both technical and customer-facing teams

A pragmatic, detail-oriented approach to maturing processes in a scaling environment

Comfort evaluating and operationalizing security tools (flexible on specific platforms)

An AI-first mindset and commitment to working smarter

Preferred

May lead a small IT team depending on experience; this role can also operate as a senior IC while still serving as the organizational security/compliance leader