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incident.io · 2 months ago

Sales Enablement Manager

United States

Full-time

Remote

Mid, Senior Level

$150K/yr - $175K/yr

Incident.io is the leading AI incident response platform, dedicated to reducing incident response time and improving reliability for teams. The Sales Enablement Manager will design and implement enablement programs to equip the sales team with the necessary skills and tools for success, while also creating structured onboarding and sales playbooks.

Information TechnologyProductivity ToolsSaaSSoftware

Responsibilities

Design structured onboarding programs that ramp new hires to productivity quickly and build ongoing learning paths for tenured sellers (advanced discovery, negotiation, storytelling, deal strategy)

Create and maintain sales playbooks, talk tracks, and battlecards tailored to buyer personas and competitive landscape. Partner with marketing and product to ensure messaging is clear, consistent, and actionable

Recommend and implement appropriate tooling to help drive enablement at incident.io. Drive adoption and best-practice use of sales tools (CRM, Gong, Outreach, etc.) and work with the wider RevOps to streamline workflows and reduce friction in the sales cycle

Run live training, role-plays, and workshops. Partner with frontline managers on call coaching, deal reviews, and feedback loops

Define enablement KPIs (ramp time, win rates, attainment, pipeline conversion) and continuously measure impact and refine programs based on performance data

Qualification

Sales Enablement ProgramsSaaS ExperienceCoaching SkillsSales Tools ProficiencyProgram DevelopmentData AnalysisFacilitation SkillsCommunication Skills

Required

Proven track record of designing and scaling enablement programs at a high-growth SaaS company

Strong facilitation and coaching skills with the ability to influence both new and experienced sellers

Excellent communication skills and ability to translate technical product concepts into compelling sales narratives

Builder and operator mindset with experience creating programs from scratch and familiarity with tools like Salesforce, Gong, Notion, and LMS platforms