Abacus Service Corporation · 3 days ago
Senior IT Business Analyst
Albany, NY
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expAbacus Service Corporation is seeking a Senior IT Business Analyst to support various IT initiatives. The role involves eliciting and documenting business requirements, collaborating with technical teams, and ensuring system enhancements align with organizational goals.
Health CareInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Elicit, document, and validate business and functional requirements for IT initiatives
Collaborate with program staff and technical teams to translate business needs into system solutions
Develop process flows, use cases, and supporting documentation
Support system enhancements, integrations, and configuration efforts across NYSERDA platforms
Assist in reviewing system deliverables to ensure requirements are met
Support testing activities by reviewing test cases and validating results against requirements
Perform other duties as assigned to support the key functions of the Internet Technology team
Supports enterprise IT initiatives requiring advanced business analysis to translate program and operational needs into clear functional requirements for system enhancements, integrations, and process improvements across NYSERDA platforms
Qualification
Required
8–12+ years of experience as an IT Business Analyst or in a closely related role
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field
Business Analysis certification (CBAP, CCBA, PMI-PBA)
Advanced business analysis and requirements management skills
Strong stakeholder engagement and facilitation skills
Ability to analyze complex business processes and system interactions
Excellent written and verbal communication skills
Ability to work independently in a remote environment
Microsoft Office Suite
Salesforce (force.com)
Oracle PeopleSoft Financials
Microsoft SharePoint Online
Jira and Confluence
Tableau or other reporting and analytics tools
Demonstrates expert-level knowledge of business analysis practices within enterprise IT environments
Possesses a strong understanding of requirements elicitation, documentation, validation, and traceability
Experienced in supporting COTS-based systems and translating complex business needs into functional and non-functional requirements
Understands system integration concepts, data flows, and reporting requirements across multiple platforms
Applies analytical judgment to evaluate existing processes and identify opportunities for improvement
Proactively contributes ideas to enhance system usability, efficiency, and data quality while remaining within platform capabilities
Supports the development of future-state processes that align with organizational goals and evolving program needs
Demonstrates the ability to manage multiple concurrent initiatives with minimal supervision
Produces high-quality documentation within established timelines
Prioritizes work effectively and adapts to changing requirements while maintaining accuracy and attention to detail
Works effectively with technical teams, program staff, and external stakeholders
Facilitates requirements workshops and discussions with confidence and professionalism
Exercises sound judgment when addressing competing priorities, scope considerations, and stakeholder expectations
May provide guidance to junior analysts when appropriate
Produces clear, concise, and well-organized written documentation, including business requirements, functional specifications, and process flows
Communicates complex concepts in a manner understandable to both technical and non-technical audiences
Engages professionally with internal and external stakeholders
US Citizen Only
Company
Abacus Service Corporation
Abacus Service Corporation is provides IT solutions for global health care businesses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
S
Sam Akunuri
Founder and COO
Company data provided by crunchbase