incident.io · 2 months ago
Strategic Account Executive
Incident.io is the leading AI incident response platform, focused on helping teams reduce incident response time and improve reliability. The Strategic Account Executive will be responsible for acquiring and growing major enterprise accounts, delivering product demos, and collaborating with product teams to drive innovation.
Information TechnologyProductivity ToolsSaaSSoftware
Responsibilities
Joining a VC-backed start-up to build a new category with a product that has strong market fit and the ability to modernize how large enterprises approach incident management
Acquiring and growing our largest enterprise accounts by demonstrating exceptional planning, discipline, creativity, and determination
Delivering impactful product demos, gathering customer feedback, and collaborating with product teams to drive innovation and solve unique enterprise-specific challenges
Working as a team to continuously improve enterprise focused sales processes, drive positive change, and maintain adaptability in a fast-paced, growth-oriented environment
Partnering with colleagues where sales isn’t an afterthought but a central focus of the business strategy, and something we believe will ultimately drive the company’s success
Qualification
Required
Extensive enterprise sales experience selling to technical stakeholders, demonstrated through successful acquisition and expansion of Fortune 500 customers
Proven track record of securing new business deals with $1-5M+ ACV, navigating ambiguous organizational structures with multiple decision makers and complex procurement processes
Exceptional strategic prospecting experience, with an extensive track record of orchestrating creative strategies to break into major accounts
Exceptional ability to craft compelling business cases with prospects and customers, building consensus across stakeholders and developing strong internal champions
Comfort working in a dynamic, fast-paced environment, managing ambiguity, and proactively driving initiatives forward to win as a team
Benefits
Market leading private medical insurance
Generous parental leave
First Friday of the month off
Generous annual leave/PTO allowance
Competitive salary and equity
Remote working and personal development budget
Enhanced pension/401k
Company
incident.io
Incident.io provides incident management software that helps teams detect, manage, and resolve issues through Slack and Teams.
Funding
Current Stage
Growth StageTotal Funding
$96.15MKey Investors
Insight PartnersIndex Ventures
2025-04-10Series B· $62M
2022-07-13Series A· $28.65M
2021-09-30Seed· $5.5M
Recent News
Index Ventures
2025-12-29
2025-09-19
2025-07-01
Company data provided by crunchbase