Microsoft · 3 days ago
Senior Technical Program Manager
Microsoft is a leading technology company that powers cloud services through its Cloud Operations & Innovation organization. The Senior Technical Program Manager on the RADAR team will own cross-organizational programs to enhance sensor-health detection, alerting, and triage, improving reliability across Microsoft’s global datacenter fleet.
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Responsibilities
Lead delivery of RADAR’s mission by implementing and scaling sensor‑health detection, alerting, and triage capabilities across Microsoft datacenters, ensuring high‑quality signal visibility and reliable operational outcomes
Design and operationalize core workflows for sensor‑health detection, alert routing, validation, and triage, partnering closely with upstream telemetry systems and downstream incident‑response teams
Drive cross‑team orchestration by creating and strengthening relationships across engineering, hardware, operations, and service teams to integrate and execute multi‑feature scenarios and platform capabilities
Build and manage onboarding processes for new telemetry types and detection scenarios, including requirements templates, validation criteria, handoff procedures, and governance frameworks
Champion Process Excellence by maturing workflows, training partners, and driving adoption of consistent operating models for new signals, anomaly detection patterns, and incident‑response processes
Lead partner alignment and influence to shape and deliver shared roadmaps across divisional boundaries, ensuring detection, alerting, and observability capabilities evolve cohesively
Identify gaps and opportunities through structured feedback loops; synthesize insights into clear problem statements, repeatable patterns, and actionable guidance for leadership and engineering stakeholders
Manage schedules and execution across epics, sprints, semester plans, and releases, tracking dependencies, anticipating risks, and driving cohesive delivery across partner teams
Produce clear technical documentation including specifications, decision records, runbooks, and operational procedures to support partner readiness and consistent implementation
Drive continuous improvement by monitoring detection quality, validating system behavior, and guiding enhancements that strengthen reliability, observability, and operational readiness
Qualification
Required
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
Preferred
8+ years of experience in technical program management, engineering, or reliability/observability domains, preferably in the Datacenter Critical Environment space
Demonstrated ability to lead complex, multi‑team initiatives from concept to production in large‑scale environments
Ability to read and reason about technical documentation, schemas, APIs, and data models to support design and decision‑making
Strong analytical and problem‑solving skills; comfortable working with metrics, dashboards, instrumentation, and system‑performance data
Proven ability to drive clarity, structure, and alignment across engineering and operations stakeholders
Experience with telemetry ingestion, stream processing, anomaly detection, signal quality evaluation, or alerting systems
Familiarity with incident management, SRE practices, service‑health measurement, and operational readiness frameworks
Experience collaborating across hardware, software, and datacenter operations teams in high‑scale technical environments
Ability to produce concise specifications, frameworks, and operational workflows that enable complex operational teams
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
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