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The Lodge at Historic Lewes · 3 days ago

Director of Community Relations

Lewes, DE

Full-time

Onsite

Lead/Staff, Director/Executive

2+ years exp

The Lodge at Historic Lewes is a family-owned and operated management company seeking a Director of Community Relations. The role involves building relationships, conducting strategic meetings, creating marketing plans, and managing leads to enrich the lives of seniors in the community.

Hospital & Health Care

Responsibilities

Interact with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community using professional, empathetic selling skills

Conduct weekly strategy and advisory meetings with the Executive Director

Create a dynamic marketing plan on a quarterly basis in collaboration with the community relations team and corporate support

Submit timely weekly sales results and contribute to regular sales meetings held between corporate support and the community

Track leads and keep accurate records on all leads and prospects through Customer Relationship Management (CRM) software

Conduct quarterly competitive market research ranking and analysis and accurately report data on the competitor tracking form

Understand competitive opportunities and threats and present strategic alternatives to combat these to the Executive Director

Identify professional referral sources through site specific research and manage an organized trackable process of cultivating these sources

Perform other duties as assigned

Qualification

Senior living sales experienceBachelor's DegreeCRM software proficiencyOrganizational skillsTime prioritizationPressure handlingTechnological adaptabilityWriting skillsCollaborative workFast-paced environment

Required

At least two to three years of senior living sales experience

Bachelor's Degree from four-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience

Thrive in a fast-paced environment

Be able to handle pressure in constructive ways

Be adept at prioritizing your time

Have excellent writing skills and the ability to convey complex messages succinctly

Have an ability to learn and master varying technological platforms and software

Have strong organizational skills

Work collaboratively