Software Quality Assurance Analyst (QA Automation Product Support Engineer) jobs in United States
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Lumen Solutions Group Inc. · 2 months ago

Software Quality Assurance Analyst (QA Automation Product Support Engineer)

Lumen Solutions Group Inc. is seeking a Software Quality Assurance Analyst (QA Automation Product Support Engineer) to join their team supporting critical US-facing applications. This hybrid role focuses on QA automation and production support, ensuring high system availability and performance through collaboration with development and testing teams.

Information Technology & Services
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Growth Opportunities

Responsibilities

Perform QA assessments and audits across medium to complex projects to ensure compliance with established standards and processes
Conduct shakeout and regression testing using automation frameworks (Selenium) to verify system readiness before and after production releases
Monitor and maintain existing applications, ensuring uptime and reliability in production environments
Collaborate with development and QA teams to identify and resolve issues in pre-production and post-production environments
Fine-tune automation scripts and frameworks for optimal performance in deployment pipelines
Develop and maintain QA documentation, SOPs, and governance reports to support internal and external audits
Provide insights and recommendations for continuous process improvements across QA practices

Qualification

SeleniumAutomation frameworksAgile methodologiesWaterfall methodologiesQuality AssuranceAnalytical skillsTroubleshooting skillsCommunication skills

Required

Bachelor's degree in Computer Science, Information Technology, or related field (OR 4+ additional years of equivalent professional experience)
5+ years in Quality Assurance, Automation Testing, and Production Support roles
Strong hands-on experience with Selenium and automation frameworks (mandatory)
Solid understanding of Agile, Waterfall, and Spiral SDLC methodologies
Experience with QA metrics, Quality Gates, and process improvement initiatives
Knowledge of application monitoring, issue tracking, and incident management
Excellent analytical, troubleshooting, and communication skills; ability to work independently under minimal supervision

Company

Lumen Solutions Group Inc.

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Lumen Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Virginia, USA.

Funding

Current Stage
Growth Stage

Leadership Team

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Charanjiv Gadh
Chief Executive Officer
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Company data provided by crunchbase