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Home Instead · 1 day ago

Recruitment and Engagement Coordinator

Bloomington, IN

Full-time

Onsite

Entry Level

$19/hr - $20/hr

1+ years exp

Home Instead is dedicated to providing compassionate in-home care for aging adults, and they are seeking a Recruitment and Engagement Coordinator to drive recruitment and development efforts. This role focuses on fostering a positive work environment for Care Professionals while achieving care growth goals.

Elder CareElderlyHealth CareProfessional Services

Responsibilities

Reflect the core values of Klipsch Senior Care (d.b.a. an independently owned and operated Home Instead franchise)

Maintain ATS system, addressing and engaging all leads/applications

Scheduled and conduct Care Professional Interviews

Schedule and lead Care Professional orientation and new hire training including Alzheimer’s and Dementia Training and continuing education learning plans required to meet Home Instead® Standards

Evaluate and update all orientation and training materials as needed

Work in partnership with the Scheduling Department to coordinate Care Professional schedules with an emphasis on creating high quality matches and extraordinary relationships

Schedule and conduct Care Professional annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution

Develop engagement strategies to promote Care Professional retention and satisfaction

Achieve NET Care Professional goals for the location

Prepare and publish the monthly newsletter

Develop, plan, and facilitate quarterly Care Professional Meetings

Ensure Home Instead standards are met and upheld

Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and SHA

Demonstrate open and effective communication with leadership team, colleagues, Care Professionals, clients, and family members

Maintain regular attendance at the office to execute job responsibilities

Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team

Maintain regular attendance at the office to execute job responsibilities

Perform other duties as assigned

Qualification

ATS proficiencyTraining facilitationMicrosoft TeamsCommunication skillsInterpersonal skillsOrganizational skillsConfidentiality

Required

Associate's degree preferred

One year of facilitation/training experience or an equivalent combination of education and additional work experience may be considered

Experience with Microsoft Teams and other virtual meeting platforms is required

Must have an understanding of and uphold the policies and procedures established by Klipsch Senior Care, LLC. d.b.a. an independently owned and operated Home Instead franchise

Must demonstrate excellent oral and written communication skills and the ability to listen effectively

Must have the ability to work independently, maintain confidentiality of information and meet deadlines

Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making

Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures

Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work

Must have the ability to establish good working relationships with office colleagues, the franchise owner, clients and the community

Must present a professional appearance and demeanor

Must have the ability to operate HI technology systems

Must have computer skills and be proficient in ATS programs, Word and Excel

Must be able to work evenings or weekends as required