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Los Alamos National Laboratory · 2 days ago

System Analyst 3/4

Los Alamos, NM

Full-time

Hybrid

Senior Level, Lead/Staff

$115K/yr - $191K/yr

8+ years exp

Los Alamos National Laboratory is a multidisciplinary research institution engaged in strategic science on behalf of national security. The System Analyst 3/4 will work closely with solution architects, system engineers, and business stakeholders to implement designs, resolve production issues, and improve system functionality.

Security

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Support operationally critical business functions, including payroll processing, fiscal year-end activities, financial and labor interfaces, and time-sensitive batch processing, ensuring accuracy, timeliness, and system availability during peak operational periods

Maintain, configure, and enhance CMMS/EAM applications, including application settings, database objects, integrations, and configuration management artifacts

Provide advanced troubleshooting and root-cause analysis for complex production issues involving applications, data, interfaces, and reporting layers

Participate in requirements gathering, functional analysis, testing, deployment, and post-implementation support of system enhancements and user interfaces (e.g., TASHelix)

Develop, maintain, and support operational reports and analytics using SQL and MicroStrategy as the primary tools, with Power BI used as a complementary reporting capability

Collaborate with maintenance operations, logistics, payroll, scheduling, and analytics teams to ensure systems effectively support operational workflows

Work closely with central IT partners in the Applications and Data Services (ADS), Program Strategy and Execution (PSE), Infrastructure Services Division (ISD), and Innovative Customer Experience (ICE) divisions to ensure coordinated delivery, secure operations, and alignment with institutional standards

Implement approved solution designs from architects, ensuring solutions are supportable, well-documented, and aligned with operational realities

Define, document, and maintain system configurations, workflows, support procedures, and technical documentation to improve maintainability and transparency

Participate in modernization initiatives such as Action Tracking, user interface simplification, data quality improvements, and workflow optimization

Contribute to cross-training, mentoring, and knowledge-sharing activities to strengthen team capability and operational resilience

Lead cross-functional teams addressing complex business or systems issues

Provide expert consultation on system architecture, design tradeoffs, and technical limitations

Define and implement advanced concepts, standards, and best practices

Support or lead feasibility studies and long-range technical planning

Influence future system designs, technologies, and institutional capabilities

Coordinate or provide technical direction to other personnel on complex projects

Qualification

SQLCMMS/EAM applicationsApplication integrationSystem configurationMicroStrategyPower BITASHelixData qualityCustomer serviceCommunicationCollaborationProblem-solving

Required

Demonstrated ability to support, configure, and enhance enterprise IT systems

Experience troubleshooting complex application, integration, and data issues

Working knowledge of relational databases (SQL/PL-SQL), system configuration, and application integration

Familiarity with reporting and analytics tools such as MicroStrategy, Power BI, or Denodo

Understanding of system lifecycle practices including testing, documentation, change control, and operational support

Experience supporting commercial or custom enterprise applications and low-code platforms (e.g., TASHelix, NextAxiom HSS, or similar)

Understanding of system architecture concepts and how applications, databases, servers, and networks interact

Familiarity with version control systems and basic DevSecOps or CI/CD practices

Ability to communicate technical concepts clearly to both technical and nontechnical audiences

Proven ability to collaborate effectively with business partners, architects, engineers, and IT organizations

Strong customer service orientation and commitment to continuous improvement

Experience writing and maintaining SQL queries, validating data, and supporting reporting solutions

Ability to identify and resolve data quality and integrity issues across integrated systems

Bachelor's Degree in a relevant field and 8 years of related experience; or, an equivalent combination of education and experience directly related to the occupation

Preferred

Experience supporting CMMS, EAM, or similar enterprise systems such as Hitachi Asset Suite or Mobile Work Package (MWP)

Familiarity with web-based technologies, low-code or no-code platforms, and modern user interface frameworks

Experience supporting Linux or Windows server environments

Experience with automated testing, including test design and execution

Experience with basic scripting or automation to support system administration, data validation, or operational efficiency (e.g., Python or similar scripting languages)

Exposure to LANL, DOE, or other regulated operational environments

Active Q clearance, or the ability to obtain one