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Diagnexia · 2 days ago

VP of Commercial Operations - USA (Eastern or Central USA timezones)

United States

Full-time

Remote

Director/Executive

Diagnexia is a leading digital pathology company developing AI-powered diagnostic systems for medical laboratories. The Vice President, Commercial Operations will lead the US commercial strategy and execution for Diagnexia, driving revenue growth and transitioning the business to a technology-enabled digital pathology platform.

ConsultingHealth DiagnosticsQuality Assurance

No H1B

Responsibilities

The role leads North America inclusive of Canada. You will own and lead the US commercial strategy for Diagnexia translating market insight into actionable growth plans across services and platform adoption

You will scale and develop the US commercial organisation, growing the sales/ commercial team from its current footprint to support aggressive expansion over the next 12 to 24 months, while retaining and motivating high performing existing team members

You will lead the evolution of the US offering from traditional diagnostic services to a technology enabled delivery model. This involves partnering closely with product, operations and clinical leadership to ensure commercial feasibility and customer adoption

You will act as the primary commercial bridge between the US market and Dublin based leadership, providing clear feedback on customer needs, regulatory realities and competitive dynamics

You will manage key enterprise relationships and strategic partners, ensuring long term value creation and sustainable revenue growth

You will be responsible for forecasting, pipeline management, commercial performance and contribution to overall company strategy

You’ll manage a dispersed US Commercial team including line management of team members, identification of resourcing needs, hiring, motivating and developing teams to improve customer engagement and delivery etc

Qualification

Anatomic pathology experienceDigital pathology platformsUS diagnostic revenue modelsTransformational commercial initiativesLeading commercial teamsCoaching abilityVendor management

Required

Successful candidates will be based in Eastern or Central USA time zones only given time zone challenges

Regular collaboration across our global teams particularly in European / Canadian & Eastern US or Central US time-zones

Domestic client visits/ travel (USA/ Canada) required & limited international (EU travel) as required

Occasional out-of-hours support for urgent compliance needs as part of our international environment

Unfortunately, we cannot offer USA work permits or USA visa sponsorship

Candidates will already hold the right work in the USA at the time of application

You will bring significant national USA experience in anatomic pathology or diagnostic laboratory environments

Alternatively recent experience working with digital pathology platforms, AI enabled diagnostics or technology led healthcare services

Experience in a large regional / national reference lab / diagnostic service

Direct clinical services provision experience (e.g. clinical / CMO level engagement)

You will have strong working knowledge of US diagnostic revenue models, including technical and professional component billing, reimbursement structures and margin drivers

You will have led or contributed to complex, transformational commercial initiatives that required customers to change workflows or service delivery models, ideally within diagnostics, digital health or advanced laboratory services

You will have experience leading and developing commercial teams, with a hands on, accountable leadership style

Coaching ability - able to coach direct sales teams to navigate complex / large regional and national accounts to create long term relationships and accelerated adoption of our clinical reporting services

You will be comfortable operating in a growth stage, venture backed environments, balancing ambition with pragmatism, and contributing actively to strategy rather than executing a fixed playbook

Preferred

Experience managing partner or vendor based delivery models, including clinical networks

Benefits

Healthcare cover, supporting sustained performance in a demanding, fast moving environment

Competitive annual leave - senior leaders model healthy boundaries

Work with real clinical consequence, where senior expertise directly influences patient outcomes, standards and decision making

A high caliber, senior peer group operating at pace. Challenge is welcomed, standards are uncompromising, and leadership is earned through contribution rather than title, within a scaling startup environment

Ownership of complex, high impact initiatives with genuine autonomy, visibility at executive level, and accountability for outcomes

Direct, frequent feedback from experienced leaders. Scope, influence and reward expand as we grow & you deliver

A collaborative, multicultural leadership culture that values candour, intellectual rigour and shared accountability, over consensus or hierarchy