State of Missouri ยท 2 days ago
Associate Customer Service Representative - 5033044
Jefferson City, MO
Full-time
Onsite
New Grad, Entry LevelThe State of Missouri is looking for an Associate Customer Service Representative to support the Income Tax Bureau of the Taxation Division. This role involves analyzing tax returns, responding to customer inquiries, and processing refunds while fostering an environment of trust and confidence within the department.
AgricultureGovernmentInformation Technology
Responsibilities
Working with individual income tax returns, corporate income tax returns, & property tax credit claims
Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters
Sorting & distributing correspondence
Responding to customer inquiries through telephone calls, e-mails, & written correspondence
Processing returned refunds
Qualification
Required
Possess a high school diploma or high school equivalency certificate
Proficient computer skills
Reliable
Computer Literate
Effective Writing
Self-Motivated
Detail Oriented
Clear Communication
Benefits
Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
Founded in 1820
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kevin Mccarthy
Chief Technology Officer
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
Recent News
2025-08-22
Seattle TechFlash
2025-05-10
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