TRI Center Inc. · 1 day ago
Front Desk Intake Administrative Specialist
Mamaroneck, NY
Full-time
Onsite
New Grad, Entry Level
$30K/yr - $40K/yrTRI Center Inc. is an OASAS-licensed outpatient program providing evidence-based addiction treatment and recovery support. They are seeking a detail-oriented Front Desk and Intake Coordinator to greet clients, manage appointments, input data, and support intake processes while ensuring a compassionate, client-centered approach.
Addiction TreatmentHealth CareMedicalmHealthTraining
Responsibilities
Greet clients and visitors as they enter the facility; verify identification and direct to appropriate staff
Coordinate appointment scheduling with referents and self-referred clients; manage waitlists and confirm upcoming visits
Input new appointments into the EMR/Practice Management system; ensure accurate data entry
Check insurance cards and verify coverage; schedule follow-up appointments to complete intake including medical assessments with the Nurse
Send appointment reminders to clients by phone or text; document confirmations and changes
Liaison with referents during intake via email or phone to facilitate smooth onboarding
Maintain weekly Intake Flow Sheet and update as needed
Responsible for Daily and Weekly Attendance Tally; record attendance in the EMR
Update Master Sheets, Criminal Justice Medicaid records, and Bronx Census as required by program operations
Review insurance cards every two weeks for accuracy and eligibility
Record medical assessments, initial psychosocial evaluations, and medication follow-ups in the EMR
Oversee the completion of Federal toxicology testing, including preparation of requisitions, specimen bottles, and transport bags; coordinate with labs
Enter data into the STARS (or your designated data system) daily, weekly, and monthly
Prepare Attendance Logs for billing and ensure documentation supports services rendered
Prepare Monthly Daily Sign-In sheets for USPO billing and related reporting
Collect and process payments/co-pays; provide receipts and document financial transactions
Manage Office Inventory:
Order supplies for toxicology testing from Xeron Lab and USPO Lab
Order general office supplies and maintain stock levels
Issue and maintain a log of MetroCard disbursement for clients as applicable
Other administrative tasks and special projects as assigned
Qualification
Required
High school diploma or GED; associate degree or equivalent experience preferred
Prior experience in a front desk, administrative, or receptionist role; healthcare or behavioral health setting preferred
Proficiency with electronic health records (EHR)
Strong interpersonal and communication skills; ability to interact respectfully with clients from diverse backgrounds
Excellent organizational and time-management abilities
Ability to multitask, prioritize, and work calmly in a fast-paced clinical environment
Data-entry accuracy and problem-solving skills; ability to identify and escalate issues appropriately
Basic financial skills for processing payments and co-pays; ability to maintain accurate financial records
Dependability, punctuality, and a collaborative team player attitude
Preferred
associate degree or equivalent experience preferred
healthcare or behavioral health setting preferred
Bilingual abilities (e.g., Spanish) are a plus but not required
Benefits
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical Healthcare
401(k)/retirement
Paid Time Off
Company
TRI Center Inc.
TRI Center is an outpatient chemical dependency clinic that blends state-of-the-art clinical techniques with time-tested recovery methods...delivering a customized, personalized recovery program designed to heal holistically – mind, body, and spirit.
Founded in 1990
11-50 employees
Funding
Current Stage
Early StageLeadership Team
J
Joe Gonzalez
President/CEO/Owner/Founder
Company data provided by crunchbase