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Parkland Health · 1 day ago

Quality Performance Improvement Manager

Dallas, TX

Full-time

Onsite

Mid Level

3+ years exp

Parkland Health is dedicated to delivering quality healthcare services, and they are seeking a Quality Performance Improvement Manager to lead performance improvement initiatives across the organization. The role involves coordinating quality improvement activities, leveraging data for project management, and collaborating with multidisciplinary teams to enhance operational efficiency.

CommunitiesHealth CareHospitalMedicalNon ProfitWellness

H1B Sponsor Likely

Responsibilities

Research and provide analysis, reports, and recommendations for performance improvement initiatives based on strategic and key projects as directed

Assists in the design of statistically appropriate metrics with clear operational definitions to monitor process improvement and stability. Collect and analyze data, identify opportunities, develop solutions, assist in implementing improvements and sustainability and spread of standardized best practices

Participates in multidisciplinary quality and improvement teams as appropriate. Participates in assigned meetings and committees and represents the department and health system in outreach and collaborative efforts

Lead project teams as requested utilizing appropriate performance improvement methodologies and data-driven decision-making across all levels across the health system

Prepares detailed and standardized project management plans and graphical data reports to track performance and assure timely completion and achievement of stated goals

Provide Lean/Six Sigma and other appropriate improvement tools and training as needed to project team members and other identified stakeholders

Identify barriers to project success and solicits solutions from leadership and champions when needed

Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland

Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices

Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding

Qualification

Lean/Six Sigma MethodologyQuality ImprovementProject ManagementStatistical SoftwareHealthcare Quality CertificationAnalytical SkillsProfessional EtiquetteProblem-Solving SkillsCommunication SkillsOrganizational SkillsTeamworkFlexibilityCritical Thinking

Required

Bachelors degree in Business Administration, Healthcare Administration, Industrial Engineering, or a related field of study from an accredited college or university required

Must have at least three (3) years of quality/performance improvement experience preferably in a healthcare setting with one (1) year experience utilizing Lean/Six Sigma Methodology and Project Management

An equivalent combination of education/experience in lieu of specific experience and/or experience may be considered

Certified Lean Six Sigma Green Belt

Must attain certification as a Lean/Six Sigma Black Belt within 36 months of hire

Current Performance Improvement staff must attain certification as a Lean/Six Sigma Black Belt by May 1, 2028

Must demonstrate proficient command of quality and performance improvement methodologies and strategies using evidence-based best practices

Must demonstrate proficient command of Project Management processes and methodology

Must have excellent organizational, analytical, critical thinking, and problem-solving skills

Must have excellent verbal, written, and presentation skills, and communicate effectively with internal and external customers

Must be able to work well independently and within an interdisciplinary team structure while managing multiple projects and timelines

Must be proficient with Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, Visio and Access

Must be familiar with and/or have working knowledge of statistical software such as QI Macros, Minitab, etc

Must have a high degree of flexibility and adaptability

Demonstrates understanding and implementation of high-reliability principles through use of tools and behaviors that promote patient/employee safety within a wide range of clinical and non-clinical environments

Must be able to apply professional judgment as needed to prioritize work to achieve a consistent professional written work product and optimal productivity

Must be able to demonstrate excellent professional etiquette, and adherence to the behavioral standards, dress code, attendance policy and code of conduct at all times

Preferred

Master's degree

Certified Professional in Healthcare Quality (CPHQ)

Company

Parkland Health

Parkland Health first opened its doors in 1894 and is now one of the largest public hospital systems in the country.

Founded in 1894

Dallas, Texas, USA

10001+ employees

https://www.parklandhealth.org

H1B Sponsorship

Parkland Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2022 (2)