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Consumers Credit Union · 1 day ago

Branch Mortgage Loan Officer

Carol Stream, IL

Full-time

Hybrid

Mid Level

$20.16/hr - $30.24/hr

3+ years exp

Consumers Credit Union is a prominent credit union focused on providing smart financial solutions to its members. They are seeking a Branch Mortgage Loan Officer responsible for initiating mortgage loan applications, building relationships, and providing superior customer service to ensure a smooth borrowing experience.

BankingBusiness IntelligenceFinancial Services

Growth Opportunities

Responsibilities

Connect with existing and prospective Members via branch referrals, closed‑loan lists, other lead sources—and initiate loan applications

Educate Members on current mortgage rates and the full range of lending services CCU offers

Actively engage with assigned branch teams and participate in community events to boost outreach and sales opportunities as well as represent CCU at various functions to uncover new business opportunities

Set clear expectations for borrowers and work collaboratively with both the Member and operations teams to ensure a smooth and timely experience

Provide superior customer service and deep product knowledge to build and maintain strong Member relationships

Ensure loan applications are entered accurately and completely; maintain records and report regularly to management

Identify cross‑sell opportunities and use in‑person, phone, email, and written communication to help branch business grow. Assist in developing promotional strategies to meet sales goals

Stay sharp on new products, selling techniques, and market trends while adhering to real‑estate lending laws and regulations