Ace Concepts, Inc. · 1 week ago
Entry Level Sales Success Representative
Long Island, NY
Full-time
Onsite
New Grad, Entry LevelAce Concepts, a top-performing marketing firm in Garden City, NY, is hiring an Entry Level Sales Success Representative to drive Verizon’s customer satisfaction and retention. This role blends sales training with account management, focusing on ensuring clients maximize Verizon’s wireless, internet, and home solutions.
Business DevelopmentMarketingTraining
Responsibilities
Participate in a comprehensive training program focused on sales, customer success, and Verizon product knowledge
Engage new and existing Verizon residential customers to ensure smooth onboarding and service adoption throughout the entire sales process
Act as a customer liaison, resolving inquiries and issues with efficiency and professionalism
Learn from experienced managers through shadowing to master communication and identify sales growth opportunities
Collect and assess customer feedback and metrics to enhance retention and satisfaction
Contribute to outreach initiatives promoting new services and preventing customer churn
Record all customer interactions, milestones, and insights within CRM systems
Adhere strictly to company policies, Verizon standards, and ethical practices in all engagements
Qualification
Required
Participate in a comprehensive training program focused on sales, customer success, and Verizon product knowledge
Engage new and existing Verizon residential customers to ensure smooth onboarding and service adoption throughout the entire sales process
Act as a customer liaison, resolving inquiries and issues with efficiency and professionalism
Learn from experienced managers through shadowing to master communication and identify sales growth opportunities
Collect and assess customer feedback and metrics to enhance retention and satisfaction
Contribute to outreach initiatives promoting new services and preventing customer churn
Record all customer interactions, milestones, and insights within CRM systems
Adhere strictly to company policies, Verizon standards, and ethical practices in all engagements
Qualify with a high school diploma or GED and a strong learning mindset; no prior experience required
You possess a natural ability to connect with people directly, making them feel heard, valued, and understood
You're a proactive problem-solver, always looking ahead to prevent issues and enhance experiences
You have a genuine passion for ensuring clients get the most out of their services
You're adept at listening to subtle cues and identifying new opportunities within existing relationships
You maintain a calm, professional, and positive demeanor, even in complex situations
You're detail-oriented, ensuring every follow-up and solution is precise and effective
You are driven by both achieving sales goals and seeing your customers thrive
Company
Ace Concepts, Inc.
Ace Concepts proud partner list spans Fortune 500s to start-ups. Our promotion strategies create growth in every region we serve.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase