Interactive Teller (Full-Time) jobs in United States
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KEMBA Financial Credit Union · 1 day ago

Interactive Teller (Full-Time)

positionColumbus, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $19/hr

KEMBA Financial Credit Union is seeking an Interactive Teller to provide service support for member transactions through multiple channels. The role involves recommending financial services to members, ensuring compliance with policies, and achieving service goals.

BankingFinanceFinancial ServicesNon Profit
check
Growth Opportunities

Responsibilities

Responsible for basic and complex member service ITM directed interactions related to member accounts including but not limited to Deposits, Withdrawals and Payments
Account information
Share Drafts
Share Certificates
Money Markets
IRA’s
Share and Lending Rates and Terms
Shared Branching
Monitor transactions to avoid losses to Member and KEMBA from fraud
Identify and recommend new and alternative services to Members that will properly fit their financial needs
Meet or exceed assigned service and productivity goals established for this position
Perform all duties in a manner that is 100% compliant with KEMBA policies and procedures
Provide friendly and member centric service for all requests
Assist other Interactive Tellers with work as needed
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
Must be able to relate to other people beyond giving and receiving instructions
Can get along with coworkers or peers without exhibiting behavioral extremes
Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Respond appropriately to criticism from a supervisor
Performs other duties as required by management

Qualification

Teller experienceCustomer service experienceOrganizational skillsCommunication skillsBasic PC skills

Required

High school diploma or equivalent
Prior teller experience or equivalent
Prior experience in a sales/customer service environment
Strong organizational skills and attention to detail
Must value a high degree of accuracy
Professional demeanor and ability to be 'On Stage' for extended periods maintaining a positive attitude
Excellent communication skills with appropriate grammar
Basic PC skills (Windows)
Willing to work a flexible schedule

Company

KEMBA Financial Credit Union

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KEMBA Financial Credit Union is a non-profit financial institution offering loans, home equity loans, and mortgage loans.
dateFounded in 1933
location
Columbus, Ohio, USA
people-size201-500 employees
web-link
http://www.kemba.org

Funding

Current Stage
Growth Stage

Leadership Team

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Mark Decello
Retired
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Recent News

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Company data provided by crunchbase